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apartment manager resume example with 2+ years of experience

Jessica Claire
, San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Communicative waitress and apartment manager with top-level skills in customer service and problem solving. Organizes inspections, supervises issue resolution, and delivers a satisfying outcome for both the customers & myself. Remains calm and professional in stressful environments.

Systematic and controlled serving team member with strong catering background. Smoothly set up and maintain stations and buffet lines, handling diner requests and cleaning up spills quickly to satisfy needs of event planners and guests. Calm, professional and organized with top strengths in multitasking and prioritization.

Skills
  • Food assembly
  • Set up procedures
  • Plating and presentation
  • High-end event experience
  • Safe food handling
  • Wine knowledge
  • Banquet coordination
  • Cash handling expert
  • Sales expertise
  • Hospitality service expertise
  • Communication skills
  • Menu memorization
  • High-volume dining
  • Tenant and eviction laws
  • Customer service-focused
  • Affordable housing programs knowledge
  • Staff Management
  • Budgeting
  • Maintenance knowledge
  • Leasing and sales
  • Supervision
  • Problem Resolution
Work History
02/2019 to Current
Apartment Manager Uncle Julio's Lombard, IL,
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness
  • Utilized social media, CraigsList, banners and signs to advertise vacant apartments
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units
  • Delivered emergency 24-hour on-call service for tenants on building issues
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports
02/2019 to 12/2020
Waitress Uncle Julio's Orland Park, IL,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
11/2019 to 03/2020
Waitress The Del Monte Lodge Rochester, NY,
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
09/2019 to 03/2020
Catering Server Linos Greenhorn Grill & Caterings City, STATE,
  • Packaged condiments for transportation to event locations
  • Loaded and unloaded delivery van carefully to maximize efficiency
  • Arranged linens and table settings according to seating plan and event theme
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality
  • Provided friendly, courteous service to create memorable moments for guests
  • Cleared dishes and glassware quickly following each course
  • Delivered catered food and supplies to facility for on-time set-up
  • Served appetizers, entrees and refilled beverages for events up to 250 guests
Education
Expected in 2017
High school diploma :
East Bakersfield High School - Bakersfield, CA
GPA:

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Resume Overview

School Attended

  • East Bakersfield High School

Job Titles Held:

  • Apartment Manager
  • Waitress
  • Waitress
  • Catering Server

Degrees

  • High school diploma

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