Antique Sales Person resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Proactive Human Resources Manager accomplished in hiring, developing and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.

05/2022 to Current Antique Sales Person Kohler | Memphis, TN,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Developed key customer relationships to increase sales.
06/1996 to 05/2020 Human Resource Manager Sportsman's Warehouse | Prescott, AZ,
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Held exit interviews and documented information discussed with employees.
  • Cultivated community relations with referral agencies to maintain strong applicant flow.
  • Identified operational weaknesses to improve or innovate people, programs and processes.
  • Facilitated learning and development programs and initiatives resulting in advancement opportunities for employees.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
01/1982 to 08/1996 Receiving Manager Kmart | City, STATE,
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Trained, scheduled and supervised warehouse team of 6.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Collected merchandise returns from sales floor, checked price tags and hung on racks.
  • Input weights, charges, discrepancies and other data in software program purchased by Kmart at the time.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Led and managed projects to support logistics efforts and plans.
  • Prepared inventory for shipment by attaching tags and labels.
  • Consistently met company and department objectives within budget and time constraints.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Created and enforced policies and procedures for entire logistics team.
  • Recruited top talent through interviews and personnel recommendations.
  • Created policies and procedures to inform and educate personnel on logistics activities.
  • Established lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing outgoing shipments.
  • Supervised staff of 6 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Assessed needs and allocated resources to meet demand.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Identified opportunities to reduce cost and improve productivity.
  • Monitored spending to ensure that expenses are consistent with approved budgets.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Directed investigations to verify and resolve customer or shipper complaints.
Education and Training
Expected in 06/1982 High School Diploma | John M. Morehead High School, Eden, NC, GPA:
Additional Information
  • Certifications in Environmental Management
  • Received Environmental, Health and Safety Manager Certification while employed for Thompson-Arthur Paving & Construction

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Resume Overview

School Attended

  • John M. Morehead High School

Job Titles Held:

  • Antique Sales Person
  • Human Resource Manager
  • Receiving Manager


  • High School Diploma

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