Dynamic and effective professional using communication skills and attention to detail to creatively problem solve; Enthusiastic to succeed in a new environment.
Dedicated team player
Excellent written/verbal communication
Excellent attention to detail
Strong problem solving skills
Customer service expert
Data entry competence
Microsoft Office proficiency
Memorial Sloan KetteringNew York, NYAnimal Care Technician02/2015 to Current
Responsible for maintaining habitats and welfare for animals used for research in the Research Animal Resource Center department.
Provide direct care to animals and perform
duties such as receiving new animals, cleaning and changing cages and
providing food and water.
Daily record keeping for each animal holding room.
Maintain safe and clean environment for animals and personnel in use of each animal holding or procedure room.
Oversee special projects to provide effectiveness to research team and facility managers.
ProHealthCare AssocNew York, NYOffice Lead/Surgical Coordinator05/2014 to 05/2015
Updated schedules in coordination with insurance companies patients and physicians.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Lead a diligent team which included 2 front desk receptionists and a medical technician, in performing administrative and clinical duties.
Managed 4 physician surgical calendars as well as personal and day-to-day patient calendars.
Prepared and assisted with all in office surgical procedures.
Prepared patients for surgery with all pre and post operative documentations.
ProHealthCare Assoc.New York, NYMedical office Assistant10/2012 to 05/2015
Coordinated all appropriate tests, procedures, visits, treatments and consultation as per physician.
Received and screened a high volume of internal and external communications, including phone, email, and mail.
Updated patient accounts and information on a daily basis.
Coordinated admission processes and prepared medical records and agreement packets.
Excellent proficiency with EMR service Amazing Charts.
Assisted in the preparation, processing, and maintenance of departmental records and reports.
Maintained inventory of office equipment office supplies, purchase as necessary and manage budget.
Bachelor of Arts:JournalismMay 2011PACE University, New York, NY
Computerized charting, enthusiastic people person, ability to develop trusting relationships with patients and colleagues, advanced problem-solving, superior organizational skills, efficient in MS Word, Excel. Bilingual in English and Spanish.