Software Engineer offering almost 3 years in the IT industry with a focus on product design and development. Extensive knowledge working with government applications and the Software Development Life Cycle (SDLC).
Microsoft Office: Word, PowerPoint, Excel | Basic Skills in ACL, QuickBooks, and Microsoft Access | Communication | Team Player | Fast Learner and detail orientated
Proficient in HTML |Agile development methodologies |Requirements analysis and design phases |Analytical
Analyst08/2015ICF InternationalRockville, MD
development life cycle, software testing and product evaluation.
and updating documents for a release and tracking issues.
creation (Spanish/ English) after in depth reviews of requirements documents.
Performing a wide variety of positive and negative testing for system validations.
Black box testing to check the functionality of web, client server, and mainframe based applications.
Computer Operation Assistant05/2015 to 08/2015University of MarylandCollege Park, MD
Monitoring and controlling the console of a multi-user computer system.
Responsible for loading media and performing routine media maintenance for computer operations.
Observing computer and peripheral equipment and learning to detect error message, faulty output, or machine stoppage.
Call center representative09/2012 to 01/2013The Active NetworkFrostburg, MD
Answering inquiries by clarifying desired information; researching, locating, and providing information.
Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Education and Training
Computer Information Systems2014Frostburg State University Frostburg, MD, USA
Cybersecurity2018UMBCRockville, MD, USA
Microsoft office products
Systems Analysis and design
Activities and Honors
President of the Latin
American Student Organization L.A.S.O in Frostburg State University