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Ammunition Technician Resume Example

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AMMUNITION TECHNICIAN
Professional Summary

Ambitious employee with 3 years of hands-on experience verifying transaction information, scheduling and preparing ammunition shipments, coordinating logistical movements of ammunition, and leading Marines. First-rate expert at customer and co-worker communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Enthusiastic self-starter who will work tirelessly to provide quality work.

Skills
  • Material loading and unloading
  • Production deadline management
  • Forklift operation
  • Worksite safety
  • Problem Resolution
  • Supervision
  • Relationship Development
  • Customer Service
  • First Aid/CPR
  • MS Office
  • Regulatory Compliance
  • Team Management
  • Team Building
  • Communications
  • Business Operations
  • Operational Improvement
Work History
Ammunition Technician, 04/2017 to Current
United States Marine Corps – Jacksonville, NC
  • Monitored employee actions for adherence to safety procedures.
  • Inspected finished products for quality and adherence to customer specifications.
  • Monitored production schedule to keep proper amount of ammunition inventory on hand.
  • Made sure that products were produced on time and are of good quality.
  • Used forklifts to complete tasks and transport items.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Oversaw logistics and inventory management for ammunition supply point.
Construction Laborer, 02/2017 to 04/2017
Rose Construction – Webb City, MO
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Kept tools and equipment cleaned, well-maintained and properly stored to promote team efficiency.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Boosted team efficiency and project requirements by correctly operating site equipment.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Customer Service Representative, 08/2016 to 02/2017
Alorica – Joplin, MO
  • Recommended Best Buy appliances to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Associate, 10/2015 to 02/2016
Pro Image Franchise LLC – Joplin, MO
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Some College (No Degree): FinanceMissouri Southern State University - Joplin, MO
  • Currently attending Missouri Southern State University pursing a Bachelors of Science in Business Administration with and emphasis in Finance.
  • Currently holding a 3.6 GPA
High School Diploma: 05/2016
Galena High School - Galena, KS
  • Graduated in Top 5% of Class
  • Member of Future Business Leaders of America
  • Elected Captain of the Football and Baseball teams
  • Graduated with 3.9 GPA
  • National Honors Society Member
  • Received Presidential Scholarship from Missouri Southern State University
Accomplishments
  • Awarded the Ammunition Technician of the Year award in 2018 for outstanding achievement in the Ammunition Technician Military Occupational Specialty.
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Resume Overview

Companies Worked For:

  • United States Marine Corps
  • Rose Construction
  • Alorica
  • Pro Image Franchise LLC

School Attended

  • Missouri Southern State University
  • Galena High School

Job Titles Held:

  • Ammunition Technician
  • Construction Laborer
  • Customer Service Representative
  • Sales Associate

Degrees

  • Some College (No Degree) : Finance
    High School Diploma : 05/2016

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