AMC THEATRE ASSOCIATE Resume Example AMC THEATRE

AMC THEATRE ASSOCIATE

Summary

Versatile Usher familiar with security standards, cleaning procedures and restocking strategies. Knowledgeable about selling tickets, answering questions and monitoring facilities. High-energy Usher able to restore venues to neat and professional appearance in quick order. Prepared to leverage experience and drive to advance professionally in challenging new position. Adept at managing security, maintenance and cleaning operations. Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Skills

Banquets and catering
Payment methods
Guest and client satisfaction
Ticket purchasing
Health codes compliance

Security understanding
Cleaning and sanitizing
Trained in food safety guidelines
Cash register operation
Customer service

Experience

AMC THEATRE | MOUNT VERNON, ILAMC THEATRE ASSOCIATE 11/2018 - Current

Provided knowledgeable service when answering questions and greeted all customers with friendliness.
Determined authenticity and applicability of presented tickets.
Responded to guest questions about current facility events and future offerings.
Complied with health and sanitation practices and procedures.
Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
Processed admission payments and provided tickets.
Declined to admit patrons without ticket or unable to conform to AGE policies.
Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
Earned reputation for good attendance and hard work.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

COUNTRYSIDE MANOR NURSING HOME | MOUNT VERNON, ILAssistant Activities Director08/2019 - 08/2020

Evaluated recreational service options in light of collective and individual needs and interest of residents, balancing practical benefit and resident enjoyment in activity selection.
Gathered nutritious snacks that matched nutrition objectives.
Hosted individual meetings with residents every month to re-evaluate particular physical, social and cognitive qualities and recommend activities emphasizing opportunities for improvement.
Conducted intake interviews with new residents to assess physical, cognitive and psychological characteristics, recommending involvement in activities targeting individual needs.
Kept records of attendance and participation, comparing against medical records and other patient characteristics to develop approaches to optimizing resident involvement in programs.
Consulted attendance and participation records to assess individual program involvement and identify potential health risks related to known medical conditions and participation patterns.
Set up plans and oversaw daily activities like bingo, musical events and plays.
Created monthly calendar of anticipated recreational activities for posting on community bulletin board, keeping residents informed of opportunities for involvement.
Assisted residents with functional limitations during activities programs and provided encouragement to develop morale and facilitate long-term improvement.
Modeled activities programming for residents to engage in normal social and other daily pursuits, striving to improve quality of life through increased aptitude.

COUNTRYSIDE MANOR NURSING HOME | MOUNT VERNON, ILSOCIAL SERVICES DIRECTOR03/2020 - 05/2020

Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
Collaborated with team members to identify and accomplish agency objectives.
Assessed each resident's psychosocial needs.
Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
Improved operations by working with team members and customers to find workable solutions.

Fazoli's | MOUNT VERNON, ILCashier/Waitress06/2018 - 11/2018

Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Resolved issues with cash registers, card scanners and printers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.

Education and Training

MOUNT VERNON TOWNSHIP HIGH SCHOOL | MOUNT VERNON, ILHigh School Diploma05/2020

UNIVERISTY oF SOUTHERN INDIANA | EVANSVILLE, iNUNDERGRADUATE in Kinesiology And Physical Education TeachingExpected in 05/2024

Activities and Honors

Member, Alumni Association

Certifications

ServSafe

Resume Overview

Companies Worked For:

AMC THEATRE
COUNTRYSIDE MANOR NURSING HOME
Fazoli's

School Attended

MOUNT VERNON TOWNSHIP HIGH SCHOOL
UNIVERISTY oF SOUTHERN INDIANA

Job Titles Held:

AMC THEATRE ASSOCIATE
Assistant Activities Director
SOCIAL SERVICES DIRECTOR
Cashier/Waitress

Degrees

High School Diploma
UNDERGRADUATE in Kinesiology And Physical Education Teaching

AMC THEATRE ASSOCIATE Resume Example

Resume Score: 80%

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