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Ambassador, Guest Services Resume Example

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AMBASSADOR, GUEST SERVICES
Why TU Honors?

While researching the different academic options Towson University has to offer, the Honors College really intrigued me. My close family friend, Bella Jurovich, attends the Towson Honors College and highly recommended it to me when I discussed my options with her. Bella is in the nursing program and she is involved in the Honors College Leadership Committee; I would be interested in getting involved with similar committees and extracurriculars if accepted. I also admire that the Honors college offers direct experiential learning. Internships and hands-on learning opportunities are ideal for my career pathway and will garner more advanced qualifications for my future.

Employment
09/2020 to Current
Ambassador, Guest ServicesBreckenridge Grand Vacations - Breckenridge , CO
  • Order, organize, and rotate to-go and in-house orders.
  • Collaborated with teammates to create positive environment for customers.
  • Responsibly handled the cash register, processed card payments, and issued receipts.
  • Assisted with daily opening and closing tasks to maintain clean, neat and organized store.
09/2018 to Current
BabysitterUnited Dairy Farmers - Harrison , OH
  • Helped prepare meals, snacks and refreshments for the children in my care.
  • Created fun and engaging activities while also making sure the older children's academic responsibilities were taken care of.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
11/2019 to 04/2020
CashierHarvest Fare Supermarket - City , STATE
  • Assisted with purchases, locating items and solved customer complaints.
  • Processed all grocery transactions accurately and promptly to prevent long customer wait times.
  • Developed customer service and cash register skills.
  • Trained new team members in cash register operation, stock procedures and customer service.
Academics
Expected in 05/2021
High School DiplomaFallston High School - City

Challenging Coursework:

  • AP: Environmental Science (grade 9)
  • AP: World History: Modern (grade 10)
  • AP: English Language and Composition, U.S. History, Psychology, Calculus AB (grade 11)
  • AP: Statistics, Computer Science Principles (grade 12)
  • Honors: English I, Algebra II, Biology, American Government (grade 9)
  • Honors: Trigonometry, Pre-Calculus, Chemistry, English II (grade 10)
  • Honors: Physics, Spanish IV (grade 11)

Awards:

  • AP Scholar (2020): Granted to students who receive scores of 3 or higher on three or more AP Exams. Environmental Science, World History: Modern, U.S. History, English Language and Composition
  • National Honors Society (2019-present): Student must have an unweighted cumulative GPA of 3.5 or higher, 20 documented service hours (and continue to do community service), and participate in NHS sponsored events.
  • Distinguished Honor Roll (2017-present): Granted every quarter to students who earn a cumulative unweighted GPA of 3.75 or higher. Earned for 13 quarters.
Some College (No Degree): Health SciencesHarford Community College - City, State

This semester I attend a Psychology 101 course at HCC while also attending my high school courses. I plan to attend an additional pre-requisite college course next semester as well.

Global Awareness

Sociedad Honoraria Hispanica, Fallston High School (2020):

  • Maintain an unweighted GPA of 3.75, A's and B's in Spanish class
  • Enrolled in Spanish class at or above Spanish 4
  • Tutor fellow Spanish students in homeroom (2 times every month)

Spanish Club, Fallston High School (2018-present):

  • Learned about the Spanish language and the cultures of Spanish-speaking countries

Coursework:

  • Took four years of Spanish classes; Spanish I- Spanish IV (grade 8-grade 11)
  • Took AP World History: Modern
Community Service

Race Volunteer- Charles Street 12 Race (2017-2018):

Volunteered for 4 hours in 2017 and 2018, total of 8 hours, grades 9-10

  • Handed out water and refreshments to runners throughout the race

Hospice Volunteer- Seasons Hospice (2019-2020):

2 hours/week, total of 20 hours, grade 11

  • Read to elderly patients
  • Helped patients with arts and crafts
  • Offered companionship and conversation to patients

Service Club- Fallston High School (2020-present):

Due to Covid-19, we have virtual meetings and announcements, 1 hour/week, total of 8 hours, grade 12

  • Made blankets for chemotherapy patients at Mercy Medical Center
Clubs and Extracurriculars
  • Member, Spanish Club, grades 9-12
  • Junior Varsity Field Hockey, Fallston Cougars, grades 9-10
  • Junior Varsity Track and Field, Fallston Cougars, grade 9
  • Junior Varsity Tennis, Fallston Cougars, grade 10
  • Associate Member, Best Buddies, grades 9-12
  • Member, Service Club, grade 12
COVID-19 Pandemic

After all schools systems were closed in March due to the Corona Virus, my 8-year-old sister and I had to convert to online-learning. This was difficult for my family because my dad worked all day and my mom was struggling with mental health issues at the time; my sister was left struggling to understand math, because this subject is very hard for her. I knew my sister was falling behind after the first couple weeks, so I started to tutor her a few days a week. I would help her understand the topics she was learning about and make sure that all of her weekly assignments were completed and turned in. This definitely affected my ability to put all of my focus into my studies, but I adapted quite well to this extra responsibility. Even though this took away from my study time I felt relief in knowing my sister was still getting a proper education. Because of our current pandemic it was also difficult for me to achieve the SAT score I was hoping for. I was only able to take the SAT one time and the score I received was decent, but it does not reflect my full academic capability in my opinion.

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Resume Overview

School Attended

  • Fallston High School
  • Harford Community College

Job Titles Held:

  • Ambassador, Guest Services
  • Babysitter
  • Cashier

Degrees

  • High School Diploma
    Some College (No Degree) : Health Sciences

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