Ambassador Fulfillment Associate resume example

I started at AMZL DBO3 as a seasonal fulfillment associate. I was quickly able to understand the job. I was soon asking to learn how to do more things in the warehouse, and within 2 months had learned how to do every associate job. I learned every process of the sort (unload, induct, divert, scan, pick and stage, problem solve, audit). 

I applied for the position of Ambassador in January and very soon after was told I had gotten the position. Since becoming an Ambassador, I've taken the lead (among the other Ambassadors) in training new hires. I fill out paperwork on all new hires and make sure they learn and understand what we do at DBO3 and that they follow all Amazon Logistics guidelines.

On days there are no new hires to train I am frequently Line Lead on one of the sort lines where I help associates with problems/questions that arise. I jump into areas that are getting more volume at the current time than others to help the work continue to get done without backup. I manage the associates on the line, moving them around to areas that need help, making sure associates that don't get along don't end up working next to each other, and trying to raise the morale of the team during this 2AM shift.

I am one of the few associates that know the Problem Solve process. On days without new hires to train I sometimes get assigned the task of completing the days Problem Solve packages.

I am also TDR Lead certified.