Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Skilled Ambassador Fulfillment Associate well-versed in warehouse operations and new hire training. Exceptional organizational skills and strong attention to detail. Able to work well with anyone.
  • Process improvement
  • Organized
  • Unsurpassed work ethic
  • Results-oriented
  • Dependable
  • Natural leader
  • Detail-oriented
  • Superb time management skills
  • Training and development
  • Natural mentor
  • Skilled multi-tasker
  • Knowledgeable in Windows systems
  • TDR Certified
Work History
09/2016 to Current Ambassador Fulfillment Associate Amazon Delivery Station DBO3 | City, STATE,

I started at AMZL DBO3 as a seasonal fulfillment associate. I was quickly able to understand the job. I was soon asking to learn how to do more things in the warehouse, and within 2 months had learned how to do every associate job. I learned every process of the sort (unload, induct, divert, scan, pick and stage, problem solve, audit). 

I applied for the position of Ambassador in January and very soon after was told I had gotten the position. Since becoming an Ambassador, I've taken the lead (among the other Ambassadors) in training new hires. I fill out paperwork on all new hires and make sure they learn and understand what we do at DBO3 and that they follow all Amazon Logistics guidelines.

On days there are no new hires to train I am frequently Line Lead on one of the sort lines where I help associates with problems/questions that arise. I jump into areas that are getting more volume at the current time than others to help the work continue to get done without backup. I manage the associates on the line, moving them around to areas that need help, making sure associates that don't get along don't end up working next to each other, and trying to raise the morale of the team during this 2AM shift.

I am one of the few associates that know the Problem Solve process. On days without new hires to train I sometimes get assigned the task of completing the days Problem Solve packages.

I am also TDR Lead certified.

08/1998 to 02/2009 Firedog Technician Circuit City | City, STATE, I was a computer repair technician and salesman. I would troubleshoot customers computer issues, explain to them what was wrong, what needed to be fixed, how much it would cost to do so, and the time it would take to complete the job. If I was not currently working on a customers computer I would be on the sales floor helping customers choose the computer that was right for their needs.
Expected in 2004 High School Diploma | Lunenburg High School, Lunenburg, MA GPA:
Trailer Dock and Release Lead Certified

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