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Amazon Fulfillment Associate Resume Example

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AMAZON FULFILLMENT ASSOCIATE
Summary
Able to operate within supply chains to build enduring customer-supplier relationships. Demonstrated excellence in planning and forecasting. Intelligent and emotionally mature individual capable of utilizing interpersonal communication to develop professional and personal relationships with colleagues.
Skills
  • Strategic Planning
  • Process Improvements
  • Proactive Worker
  • Able to cope with pressure
  • 7 years in Retail
  • Systems Implementation
  • Team Building
  • Reliable Customer Service
  • Strong numerical and analytical skills
  • Merchandising products 
Experience
Amazon Fulfillment Associate Oct 2016 to Current
 Amazon.com － Durham, NC
  • Demonstrates professionalism and confidence in using my communication skills to meet the fulfillment center daily and yearly shipment goals.
  • Monitor employee productivity and optimism procedures to reduces costs.  
  • Processed customer shipments and damages as well as prevent thefts.
  • Consistently meet or exceed gross goals.
  • Maintained cleanliness and order in the warehouse.
  • Identified inefficiencies and made recommendations for process improvements. 
Imaging Technician Feb 2014 to Feb 2017
 Strawbridge Studios － Durham, NC
  • Retouching photographs, Cropping and Upload product photography images.
  • Identified inefficiencies and made recommendations for process improvements. 
  • Trained hires and overlooked they progress.
  • Name and maintain digital asset file, structure organization and crop digital photographic images, maintain file size specification guidelines.
  • Perform quality assurance on all images and responsible for completion of work to daily and weekly deadlines.
  • Gave and received creative direction and guidance from peers.
  • Highly skilled in greeting customers and answering phone calls.
  • I have exceptional time management and problem solving skills.
  • Worked accurately and independently with close eye to detail.
Customer Care Specialist Feb 2014 to Dec 2014
 Humana Medicare Insurance － Cary, NC
  • Answered telephone and electronic enquires and forwarded telephone calls and messages to appropriate person.
  • Addressed customer service inquiries in a timely and accurate fashion
  • Provide Medicare and Medicaid eligible individuals reliable, and consistent information regarding billing issues, enrollment status, pharmaceutical benefits and claims.
  • Provides assistance, training and troubleshooting support to peers.
  • Responsible for researching and resolving inquiries while using an array of computer systems and appropriately logging documenting corrective measures handled while on calls.
  • Proven ability to handle multiform, competing priorities in an effective manner.
  • Enforced contact center policies, procedures and quality assurance measures
Education and Training
Associate of Science, Digital Effects and Animation Technology 2016 Piedmont Community College － Roxboro, NC Digital Effects and Animation Technology
Bachelor of Science, Digital Art 2013 University Of North Carolina at Pembroke － Pembroke, NC Digital Art
Additional Skills
Excel, Power Point, Customer Service, Sales, Administrative duties, Filing and Record Keeping, Quality Assurance, Attention to Detail, Managing stock room inventory, handling customer complaints, responding to customer requests, or meeting customer needs
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Resume Overview

Companies Worked For:

  • Amazon.com
  • Strawbridge Studios
  • Humana Medicare Insurance

School Attended

  • Piedmont Community College
  • University Of North Carolina at Pembroke

Job Titles Held:

  • Amazon Fulfillment Associate
  • Imaging Technician
  • Customer Care Specialist

Degrees

  • Associate of Science , Digital Effects and Animation Technology 2016
    Bachelor of Science , Digital Art 2013

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