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Alumni Board Member Resume Example

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ALUMNI BOARD MEMBER
Summary

Results-driven Director of Student and Residential Life, successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students, faculty, and staff to underpin sustainable policies. A natural leader and analytical problem-solver with an articulate communication style.

Skills
  • Team building
  • MS Office
  • Administrative support
  • Time management
  • Program development
  • Leadership and Communication
  • Customer service excellence
  • Mediation and problem solving
  • Critical thinking
  • Attention to details
Experience
Monroe College | New York, NYAlumni Board Member01/2018 - Current
  • Assist the Office of Alumni Relations and Alumni Association in identifying and implementing programming that will enhance the student experience at Monroe College, to continue its loyal alumni base.
  • Help the Office of Alumni Relations and Alumni Association staff evaluate programs and taking initiative in informing them of opportunities for program development and/or funding.
  • Seeking out and encouraging talented alumni for volunteer roles.
  • Assistance with planning and implementing alumni programs in each member's home area.
  • Serve as an ambassador and advocate for the College. Representing the College at functions at the College and the local community. Talking with prospective students, meeting with other alumni, communicating with area legislators, attending local alumni events, etc.
Monroe College | New Rochelle, NYDirector of Student and Residential Life08/2017 - Current
  • Serve as the Senior Housing Officer to a campus of 6 residence halls with 1100 resident students.
  • Directly supervise the Residential and Student Life Staff of 50 employees. Responsibilities include: interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving issues.
  • Provides fiscal management for Residential and Student Life budgets.
  • Works alongside the Dean of Student Services in implementing the Student Code of Conduct.
  • Ensure compliance with relevant policies, procedures, professional standards, laws and national trends as applicable.
  • Evaluates and assesses College housing occupancy, retention, and projection trends.
  • Escalated identified risk issues, challenges and trends to senior management and delivered risk-related documents for audit and regulatory exams.
  • Meets with students who are struggling with issues related to retention concerns, mental health or transition challenges.
  • Is responsible for crisis response, risk management and serves in the "on-call" rotation with other staff.
  • Oversee and contributes to broader Student Life programs, events, and initiatives.
  • Develops learning outcomes, conduct assessment, Annual Work Plan goals and prepares and carries out Institutional Effectiveness plans and reports for programs and initiatives in Residence Life.
  • Provide leadership for the day-to-day operation of the Residential Learning Communities, First Year Residential Experience, and/or Upper Years' experience; assist with large-scale educational and community-based initiatives.
  • Serve as a Judicial Hearing Officer for students referred for Student Code of Conduct, Residential Life Rules and Regulations, and other behavioral concerns; administer appropriate judicial sanctions and/or personal counseling to effectively resolve disciplinary problems in consultation with the Assistant Director for Staff & Programs and Assistant Director of Judicial Affairs.
  • Oversee operations of all Social Clubs and organizations
  • Represent the department and establish a collaborative relationship with other departments.
  • Maintained industry knowledge through continuing education, training and monitoring of industry publications.
  • Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies.
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Delivered software demonstrations to sales prospects and arranged focus groups to evaluate and support ongoing product development.
  • Developed cost-savings and new solutions to existing problems through persistent research and innovation.
  • Planned education programs and set ambitious program goals to establish targets for achievement.
  • Scheduled staff or speakers and coordinated facilities to plan logistics for program lectures.
  • Boosts registrations by improving promotional, outreach and student engagement strategies.
Monroe College | New Rochelle, NYResidence Hall Director08/2016 - 08/2017
  • Operated the day-to-day functions of residence halls consisting of 500 first-year students and athletes.
  • Supervise, trained, and evaluated 15 undergraduate Resident Assistants.
  • Assist in developing and implementing recruitment, selection, and evaluation processes of Resident Assistants.
  • Supervise and administer all hall-wide programming efforts.
  • Encourage the development of innovative programs in all areas of Residence Life.
  • Manage emotional, physical, and personal crises among students and staff.
  • Edited and developed Resident Assistant Training Module.
  • Served as the primary judicial officer for one residence hall.
  • Assisted with the Resident Assistant selection process.
  • Oversaw residential budget for programming and administrative expenses.
  • Oversaw Residence Hall Association in conjunction with the Student Activities Committee to implement programs.
  • Guided and approved programming proposals submitted by the Resident Assistants of the residence hall I oversaw; tracking and ensuring the success of these programs.
  • Developed and deepened relationships with residents and fellow staff.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to a new living environment.
  • Responded to crisis situations quickly to maintain calm and immediately determine the level of assistance needed.
  • Developed cost-savings and new solutions to existing problems through persistent research and innovation.
Education and Training
Monroe College | New Rochelle, New YorkBBA in Business Administration And Management
Highlights
  • Proven track record in developing strong Resident Assistants, Residence Directors, and Student Activities Coordinator to support and integrate program participants.
  • Evaluate proposals for Student Clubs and Organizations
  • Implemented and manages the Graduate Residence Director Program
  • Implemented and manages the Student Activities Executive Board
  • Implemented and Manages the Student Life Committee
  • Manages student focus groups
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Resume Overview

Companies Worked For:

  • Monroe College

School Attended

  • Monroe College

Job Titles Held:

  • Alumni Board Member
  • Director of Student and Residential Life
  • Residence Hall Director

Degrees

  • BBA in Business Administration And Management

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