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Altus Satellite Coordinator/Case Manager Resume Example

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ALTUS SATELLITE COORDINATOR/CASE MANAGER
Professional Summary

Experienced production leader knowledgeable about mental health practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Award-winning Supervisor with over 5 years of experience performing a range of roles within hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments. Focused case manager and clinic coordinator skilled in delivering caring and compassionate support to address consumer issues. Well-versed in leading both one-on-one and group sessions to improve consumer well-being and coping skills development. 5-year history of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support.

Accomplishments
  • Supervised team of 4 staff members.
  • Awarded Employee of the Year
Skills
  • Familiar with the community
  • Experience being an advocate for consumers with mental illness, substance dependency, sexual assault victims
  • Experience working with juveniles in the custody of the Office of Juvenile Affairs
  • Knowledge of treatment plans and Individual Education Plans
  • Teaching experience with children and adults
  • The ability to build trusting relationships with those I serve
  • Empathy and understanding
  • Billing
  • Counseling
  • Documentation
  • Instruction
  • Law enforcement
  • Notes
  • Mental Health
  • Office
  • Progress
  • Psychology
  • Teaching
  • IEP familiarity
  • Response-to-intervention understanding
  • SmartBoard operation
  • Autism spectrum awareness
  • MS Office
  • Problem resolution
  • Relationship development
  • Operational improvement
  • Team management
  • Supervision
Work History
Altus Satellite Coordinator/Case Manager12/2007 to 07/2012
ODMHSAS: Jim Taliaferro CMHC – Altus, OK
  • Linked, Advocated and referred consumers with agencies and services in the community
  • Collaborated with ACMI House, women's shelter
  • Collaborated with local and state agencies including Department of Human Services, Adult Protective Services, Child Protective Services, Southwest Community Action and law enforcement
  • Mental health liaison for Drug Court Program conduct mental health needs assessments
  • Develop/monitor/update treatment plans
  • Supervised and Provided individual and group psychosocial rehabilitation
  • Supervised and assisted with medication clinic
  • Supervised case management staff Responsible for ensuring proper billing, progress notes and documentation of services.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Managedsupport services and fostered communication among, community agencies, therapists, medical staff and patients.
  • Updated patient charts with data such as medications and services to keep records current and support accurate treatments.
  • Adhered to established rules, ethical standards and codes of professional conduct conducive to positive learning atmosphere.
  • Managed case load, provided comprehensive, community-based care.
Teacher07/2015 to 06/2017
Office of Juvenile Affairs Southwest Oklahoma Juvenile Center – Manitou, Oklahoma
  • Prepare daily lessons
  • Monitor student progress
  • Develop and monitor Individual Education Plans
  • Collaborate with coworkers in behavior and educational interventions
  • Collaborate with facility staff and mental health providers to ensure continuity of care
  • Classroom management
  • Collaborate with families on educational services
  • Collaborate with juvenile case workers.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Attended and facilitated IEP meetings for students and families.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Graded and evaluated student assignments, papers and course work.
  • Incorporated multiple types of teaching strategies into classroom.
  • Created learning and content strategies to meet needs of mentally and physically disabled students.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
  • Redirected students using Positive Behavior Support (PBS).
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Redirected poor behavior using positive reinforcement method, resulting in decrease in negative behaviors in classroom.
Special Education Teacher08/2012 to 05/2015
Altus Public Schools – Altus, Oklahoma
  • Identify students with special needs
  • Develop and monitor Individual Education Plans
  • Behavioral Interventions
  • Collaborate with coworkers for behavioral interventions
  • Develop daily instruction lessons
  • Collaborate with facility staff and mental health providers to ensure continuity of care
  • Classroom management
  • Collaborate with families on educational services
  • Coordinated special education students and teacher assistant schedules with master schedule.
  • Led activities that developed students' physical, emotional and social growth.
  • Created learning and content strategies to meet needs of mentally and physically disabled students.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
  • Redirected students using Positive Behavior Support (PBS).
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Physically and verbally interacted with students throughout day.
Correctional Teacher11/2017 to Current
Oklahoma Department Of Corrections – Oklahoma City, OK
  • Prepare and deliver daily lessons to offenders
  • Monitor student progress
  • Collaborate with coworkers in behavior and educational interventions
  • Collaborate with facility staff and mental health providers to ensure continuity of care
  • Classroom management
  • Collaborate with case workers
  • Assist in HiSet graduation for students
  • Developed and distributed study guides to reinforce lecture details and help students with test preparation.
  • Leveraged diverse learning strategies to prepare students for higher-level education requirements.
  • Provided one-on-one attention to students, while maintaining overall focus on entire group.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Integrated technology into classroom as instructional tool, such as Smartboard.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Prepared instruction materials including copying, construction of bulletin boards, grading work and setting up work areas.
  • Used [Software] to upload all student grades and absence data into district computer systems.
  • Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
  • Sat in on classes of fellow teaching professionals to learn innovative methods for dispensing information to students.
  • Established positive rapport with all students.
Education
Master of Arts: Community Counseling12/2018Southwestern Oklahoma State University- Weatherford, OK
  • Majored in Community Counseling
Associate of Science: Psychology12/2000Western Oklahoma State College- Altus, OK
  • Majored in Psychology
  • Dean's List
Bachelor of Arts: Special Education12/2003Southwestern Oklahoma State University- Weatherford, OK
  • Member of Student Council for Exceptional Children
  • Member of Kappa Delta Pi
Additional Information
  • AWARDS , Jim Taliaferro Employee of the Year
  • Deans List Western Oklahoma State College 1998;2001
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Resume Overview

Companies Worked For:

  • ODMHSAS: Jim Taliaferro CMHC
  • Office of Juvenile Affairs Southwest Oklahoma Juvenile Center
  • Altus Public Schools
  • Oklahoma Department Of Corrections

School Attended

  • Southwestern Oklahoma State University
  • Western Oklahoma State College

Job Titles Held:

  • Altus Satellite Coordinator/Case Manager
  • Teacher
  • Special Education Teacher
  • Correctional Teacher

Degrees

  • Master of Arts : Community Counseling 12/2018
    Associate of Science : Psychology 12/2000
    Bachelor of Arts : Special Education 12/2003

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