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Alliances Channel Partner Program Manager resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Driven sales operations manager skilled at uncovering gaps in process and providing solutions. Thrives managing diverse needs in challenging, fast-paced environments.  Cultivates and maintains strong relationships internally and externally.

Skills
  • Sales forecasting
  • Organized
  • Analytical
  • Detail-oriented data analysis
  • Creative problem solver
  • Advanced Salesforce.com user
  • Strong client relations
  • International sales support
  • Partnering with cross-functional disciplines
  • Identifying best practices
  • Driving continuous improvement
Education
, Expected in April 2010 Salesforce Advance Administration Training Class : - GPA :
Babson College Babson Park, MA Expected in July 2009 Salesforce Administration Essentials Training Class : - GPA :
Babson College Babson Park, Expected in May 2004 Bachelor of Science : Entrepreneurship & Marketing - GPA : Babson Women’s Lacrosse, Captain
, Expected in August 2009 Babson Women's Lacrosse, Captain *CERTIFICATIONS/AWARDS * Salesforce Certified Administrator : - GPA :
, Expected in 2009 * Outstanding Contribution to Revenue, Brightcove Q1 : - GPA :
, Expected in 2012 * Nominated for Top Sales Contributor, Non Sales Rep Q2 : - GPA : Babson Women’s Lacrosse, Captain
Certifications
Work History
Cantel Medical - Alliances & Channel Partner Program Manager
Atlanta, GA, 10/2011 - 08/2012
  • Built and optimized program infrastructure including portal/website, communications, internal business processes with finance, legal, marketing
  • Managed and improved Solution Partner on-boarding activity including enablement, training, certification, and customer service
  • Served as the key point of contact for the Solution Partners to build and manage relationships and encourage new and repeat business
  • Built and managed relationships with internal teams to encourage and promote Solution Partner engagement
  • Trained, lead, mentored and managed junior and senior team members in context of pre-established goals, best practices and processes
  • Created, developed, executed and maintained business plans with goals and objectives, based on market needs and Brightcove's strategic direction
  • Conducted internal and external quarterly business reviews and planning sessions

Brightcove - Global Sales Analyst
City, STATE, 05/2007 - 10/2011
  • Responsible for weekly, monthly, quarterly and yearly WW performance and forecast reporting to sales leadership and executive staff
  • Served leadership role on four person cross-functional team to define, manage, communicate, and improve CRM system for company-wide initiatives as system administrators Revised Sales Process and build out CRM infrastructure to support new comp plans, territory assignment and revenue recognition
  • Initiated and implemented sales globalization project to bridge gap in definitions, process, reporting, dashboards, board decks, and daily sales hygiene for the four sales territories
  • Performed Ad hoc reporting and analysis for Sales, Marketing, Account Management and Channel teams for presentations from small staff meetings to board presentations as well as continuous monitoring of data quality and data integrity
  • Worked with Finance to reconcile monthly, quarterly, bi-annual and annual revenue and comp payout
  • Organized and managed all aspects of quarterly sales kick-offs
  • Trained all new Sales employees on Sales Process and CRM system

Fenway Sports Group - Manager of Fanfoto
City, STATE, 04/2004 - 01/2007
  • Provided sales analysis for Fanfoto from which business decisions were made:  product pricing, promotions, employee bonus structure and incentive plans
  • Hired and managed a team/staff to operate Fanfoto for the Chicago Cubs, Milwaukee Brewers, Boston Red Sox, New York Mets, and Texas Rangers with bi-monthly venue visits
  • Managed daily operations at Fenway Park including payroll, scheduling, and game day and event logistics
  • Led the development and implementation of the first start-up, Fanfoto, then launched the program in four venues in its inaugural year and concluded the season with gross revenue of approximately $200,000
  • Prepared business plans for new business initiatives and opportunities for the President and Executive Vice President


Accomplishments
  • Q1 2009 - Brightcove, Outstanding Contribution to Revenue
  • Q2 2012 - Brightcove, Peer Nominated Top Non-Sales Contributor Award
Affiliations

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Resume Overview

School Attended

  • Babson College
  • Babson College

Job Titles Held:

  • Alliances & Channel Partner Program Manager
  • Global Sales Analyst
  • Manager of Fanfoto

Degrees

  • Salesforce Advance Administration Training Class
  • Salesforce Administration Essentials Training Class
  • Bachelor of Science
  • Babson Women's Lacrosse, Captain *CERTIFICATIONS/AWARDS * Salesforce Certified Administrator
  • * Outstanding Contribution to Revenue, Brightcove Q1
  • * Nominated for Top Sales Contributor, Non Sales Rep Q2

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