Alliances Channel Partner Program Manager resume example with 8 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Driven sales operations manager skilled at uncovering gaps in process and providing solutions. Thrives managing diverse needs in challenging, fast-paced environments.Ā Cultivates and maintains strong relationships internally and externally.
Skills
Sales forecasting
Organized
Analytical
Detail-oriented data analysis
Creative problem solver
Advanced Salesforce.com user
Strong client relations
International sales support
Partnering with cross-functional disciplines
Identifying best practices
Driving continuous improvement
Education
, Expected in April 2010 ā āSalesforce Advance Administration Training Class: - GPA:
Babson CollegeBabson Park, MAExpected in July 2009 ā ā Salesforce Administration Essentials Training Class: - GPA:
Babson CollegeBabson Park, Expected in May 2004 ā āBachelor of Science:Entrepreneurship & Marketing - GPA:Babson Womenās Lacrosse, Captain
, Expected in August 2009 ā āBabson Women's Lacrosse, Captain
*CERTIFICATIONS/AWARDS
* Salesforce Certified Administrator: - GPA:
, Expected in 2009 ā ā* Outstanding Contribution to Revenue, Brightcove Q1: - GPA:
, Expected in 2012 ā ā* Nominated for Top Sales Contributor, Non Sales Rep Q2: - GPA:Babson Womenās Lacrosse, Captain
Certifications
Work History
Cantel Medical - Alliances & Channel Partner Program Manager Atlanta, GA, 10/2011 - 08/2012
Built and optimized program infrastructure including portal/website, communications, internal business processes with finance, legal, marketing
Managed and improved Solution Partner on-boarding activity including enablement, training, certification, and customer service
Served as the key point of contact for the Solution Partners to build and manage relationships and encourage new and repeat business
Built and managed relationships with internal teams to encourage and promote Solution Partner engagement
Trained, lead, mentored and managed junior and senior team members in context of pre-established goals, best practices and processes
Created, developed, executed and maintained business plans with goals and objectives, based on market needs and Brightcove's strategic direction
Conducted internal and external quarterly business reviews and planning sessions
Brightcove - Global Sales Analyst City, STATE, 05/2007 - 10/2011
Responsible for weekly, monthly, quarterly and yearly WW performance and forecast reporting to sales leadership and executive staff
Served leadership role on four person cross-functional team to define, manage, communicate, and improve CRM system for company-wide initiatives as system administrators Revised Sales Process and build out CRM infrastructure to support new comp plans, territory assignment and revenue recognition
Initiated and implemented sales globalization project to bridge gap in definitions, process, reporting, dashboards, board decks, and daily sales hygiene for the four sales territories
Performed Ad hoc reporting and analysis for Sales, Marketing, Account Management and Channel teams for presentations from small staff meetings to board presentations as well as continuous monitoring of data quality and data integrity
Worked with Finance to reconcile monthly, quarterly, bi-annual and annual revenue and comp payout
Organized and managed all aspects of quarterly sales kick-offs
Trained all new Sales employees on Sales Process and CRM system
Fenway Sports Group - Manager of Fanfoto City, STATE, 04/2004 - 01/2007
Provided sales analysis
for Fanfoto from which business decisions were made: Ā product pricing, promotions, employee bonus
structure and incentive plans
Hired and managed a
team/staff to operate Fanfoto for the Chicago Cubs, Milwaukee Brewers, Boston
Red Sox, New York Mets, and Texas Rangers with bi-monthly venue visits
Managed daily
operations at Fenway Park including payroll, scheduling, and game
day and event logistics
Led the development and
implementation of the first start-up, Fanfoto, then launched the program in
four venues in its inaugural year and concluded the season with gross revenue
of approximately $200,000
Prepared business plans
for new business initiatives and opportunities for the President and Executive
Vice President
Accomplishments
Q1 2009 - Brightcove, Outstanding Contribution to Revenue
Q2 2012 - Brightcove, Peer Nominated Top Non-Sales Contributor Award
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Resume Overview
School Attended
Babson College
Babson College
Job Titles Held:
Alliances & Channel Partner Program Manager
Global Sales Analyst
Manager of Fanfoto
Degrees
Salesforce Advance Administration Training Class
Salesforce Administration Essentials Training Class