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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Friendly and professional Customer Service Agent skilled in communicating and working well with people of diverse cultures and backgrounds while providing exceptional customer service. Diplomatic team-focused problem solver passionate about promoting excellent customer satisfaction and positive company morale.
Skills
  • Exceptional communication skills
  • Record Keeping / Auditing
  • Attention to detail
  • Diplomatic and trustworthy
  • Calm under pressure
  • Courteous and helpful
Work History
Airport Operations, 01/2004 - Current
Jetblue Airways City, ,

Engage in all aspects of Customer Service to assist customers achieve a successful and enjoyable traveling experience. Primary duties include greeting, ticketing, check-in, rebooking, gate operations, and baggage services. Experienced in irregular operations and other stressful working conditions.

VC Blue City Rep

Care Team Member

GSC Trained

BSO Coordinator (2011 - current)

JBU Liaison (2007-2011)

Enrolled in JetBlue Scholars Program







Teacher's Associate, 06/2000 - 07/2003
Elk Grove Unified School District City, STATE,

Supported credentialed teachers of young adult students with special needs in classroom instruction. Arranged community experience and work preview programs to support them as future independent adults.  Interacted with family to support home based reinforcements for independence and life skill building.

 


Education
Associate of Arts: Liberal Arts, Expected in 1999
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Santa Rosa Junior College - Santa Rosa, CA
GPA:
  • Recipient of Deans Highest Honors
  • Coursework includes Speech and Communication, Sociology and Psychology
  • Coursework emphasis Spanish
  • Associates Degree

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School Attended

  • Santa Rosa Junior College

Job Titles Held:

  • Airport Operations
  • Teacher's Associate

Degrees

  • Associate of Arts

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