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airport operations resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Friendly and professional Customer Service Agent skilled in communicating and working well with people of diverse cultures and backgrounds while providing exceptional customer service. Diplomatic team-focused problem solver passionate about promoting excellent customer satisfaction and positive company morale.
Skills
  • Exceptional communication skills
  • Record Keeping / Auditing
  • Attention to detail
  • Diplomatic and trustworthy
  • Calm under pressure
  • Courteous and helpful
Education
Santa Rosa Junior College Santa Rosa, CA Expected in 1999 ā€“ ā€“ Associate of Arts : Liberal Arts - GPA :
  • Recipient of Deans Highest Honors
  • Coursework includes Speech and Communication, Sociology and Psychology
  • Coursework emphasis Spanish
  • Associates Degree
Work History
Jetblue Airways - Airport Operations
City, , 01/2004 - Current

Engage in all aspects of Customer Service to assist customers achieve a successful and enjoyable traveling experience. Primary duties include greeting, ticketing, check-in, rebooking, gate operations, and baggage services. Experienced in irregular operations and other stressful working conditions.

VC Blue City Rep

Care Team Member

GSC Trained

BSO Coordinator (2011 - current)

JBU Liaison (2007-2011)

Enrolled in JetBlue Scholars Program







Elk Grove Unified School District - Teacher's Associate
City, STATE, 06/2000 - 07/2003

Supported credentialed teachers of young adult students with special needs in classroom instruction. Arranged community experience and work preview programs to support them as future independent adults. Ā Interacted with family to support home based reinforcements for independence and life skill building.

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Resume Overview

School Attended

  • Santa Rosa Junior College

Job Titles Held:

  • Airport Operations
  • Teacher's Associate

Degrees

  • Associate of Arts

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