Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Exceeded corporate target for customer satisfaction.
Created and booked reservations
Successfully completed Signature sales program to further develop upsales.
Flight status updates and information about gate changes and Flight plane numbers.
Reservations for incoming guests
Check out guests
Verified that information in the computer system was up-to-date and accurate. For each client.
Maintained a 200 cure of over due accounts
End of month balanced accounts and required by company
Overseas calls , Mexico calls, Maritime calls
Incoming calls for home shopping network
Take merchandise orders
Ship to address requested
Member of FTA Club
Companies Worked For:
Job Titles Held: