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Airline passenger service supervisor Resume Example

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AIRLINE PASSENGER SERVICE SUPERVISOR
Summary

Dynamic Passenger Service supervisor seeking new challenges and opportunities for professional growth and advancement. I bring knowledge of the Travel industry and willingness to go the extra mile to provide exceptional customer service. Passionate about travel and helping others.

Highlights
  • Fast learner

  • Strategy Development

  • Product Knowledge

  • Safety-oriented

  • Knowledge of all FAA rules and regulations

  • Airport security clearance
  • Mentor/Motivator

  • Demonstrate Leadership Skills

  • Team player

  • Superior communication skills

  • Valid U.S. passport

Accomplishments
  •  Promoted to Lead after 6 months of employment.
  • Promoted to Supervisor within 3 months of being promoted to lead
  • Increased airline revenue from checked bag charges by monitoring passengers' baggage size during check-in.

  • Upsold products such as Premium Seating on aircraft, resulting in a marked increase in in-flight sales.
Experience
Airline passenger service supervisorDec 2013 to Current
Swissport － Ft.Lauderdale/Hollywood International Airport, FL
  • Calculated load weights for different aircraft compartments, using charts and computers and load sheets.

  • Completed all post-flight duties including daily QCM and flight reports.

  • Announced flight status updates and information about gate changes over airport's PA system.

  • Ensured the completion of all required aircraft forms, logs and reports.

  • Monitored the arrival, parking, refueling, loading and departure of all aircraft.

  • Familiar with Airline Choice and Amadeus Altea check-in systems.

  • Jet-Bridge certified.

  • Familiar with running hardstand operations.

  • Attended preflight briefings and immigration/BCAD meetings.

  • Ensured that all company procedures and Federal Aviation Regulations were adhered to.
Education
High School Diploma2013South Broward High － Hollywood, FL, USA
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Resume Overview

Companies Worked For:

  • Swissport

School Attended

  • South Broward High

Job Titles Held:

  • Airline passenger service supervisor

Degrees

  • High School Diploma 2013

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