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air conditioning mechanic resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Possess over 6 combined years of Federal Government experience, managing, implementing, analyzing, processing, and resolving hardware/software requirements to meet the rapidly changing needs of federal government agencies. Information Specialist adept in researching scientific and technical information requests. Resourceful, energetic and results-oriented multitasker. Strong data collection, analysis and reporting skills. Interprets and relays highly technical information to various audiences while maintaining integrity of data and findings. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyze data, ensure security, organize, maintain records and contribute to team efforts. Knowledge in information technology, with expertize technical understanding, documentation, reporting, customer service and process improvement. Detail-oriented Computer Technician with 5 years of high-quality technical service experiences to end-users. Looking to provide exceptional customer service troubleshooting and repairing full range of desktop, laptop, multifunction printers, Microsoft Office products, Blackberries and Remote Support Tools.

Skills
  • Air Force
  • Hardware
  • Customer service
  • Customer support
  • Delivery
  • Government
  • Human Resources
  • Team lead
  • Windows
  • Migration
  • Promotion
  • Service level agreement
  • Desktop support
  • Technician
  • End-user support
  • Security protocols
  • Hardware installations
  • LAN protocols
  • Software updates
  • Excellent interpersonal skills
  • Industry needs awareness
  • Company policy adherence
  • Problem-solving skills
  • Data Collection
  • Operations management
  • Project Management
  • Employee training and development
  • Task Prioritization
  • Device configuration
  • Advanced computer proficiency
  • Key process development
  • Document review
  • Testing Electrical Equipment
  • Energy Usage
  • Metal Parts Fabrication
  • Equipment Replacement
Work History
Air Conditioning Mechanic, 01/2003 - Current
Soc Inc. Cedar Rapids, IA,
  • Performed duties as the Assistant Team lead in the absence of the Primary team lead.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Trained and mentored three technicians who all received monetary recognition as a result of their excellent customer support and technical knowledge.
  • Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Accomplished and certified with demonstrated expertise in mechanical troubleshooting, electrical repair, plumbing, pipefitting, HVAC, commercial building construction, interior painting, and kitchen remodeling.
  • Recently attained Security+ cert. from CompTIA, seeking a seamless transition into the dynamic field of Technology.
  • Proficient in leveraging technical prowess to analyze and overcome intricate security issues. A dependable and collaborative team member dedicated to achieving project goals while upholding rigorous quality standards. Excited to deploy skills and knowledge to drive organizational success.
  • Installations of new equipment with attention to detail on schematics and excellent customer service keeping customers pleased with clear and concise oral communication for no unwanted problems.
Heating and Air Conditioning Service Technician, 04/2021 - 08/2021
Southern States Cooperative, Inc. Cadiz, KY,
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Installed and configured printers and scanners.
  • Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
  • Configured new work stations, including all hardware, software and peripheral devices.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Repaired and replaced heating and air conditioning systems for commercial customers in Comercial industry.
HVAC-R Technician, 01/2017 - 01/2021
United States Air Force City, STATE,
  • Broke down and evaluated user problems using test scripts, personal expertise and probing questions.
  • Monitored systems in operation and input commands to troubleshoot areas such as thermostat configuration.
  • Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Removed and replaced malfunctioning components to correct hardware problems.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Assumed leadership/mentorship responsibilities for newly deployed airmen during deployment in Qatar/Al Dhafra, managing after-hours repairs and issues independently for over a year.
  • Demonstrated ability to disassemble, replace and adjust thermostats, pressure stats, humidistats, relay switches, and other automatic control devices to ensure proper system function. Experienced in working with a team in a secure facility for base defense system, including drone operation control.
Education
Bachelor of Science: Cybersecurity, Expected in 03/2025
-
Western Governors University - Salt Lake City, UT
GPA:
Status -
High School Diploma: , Expected in 01/2017
-
Everett Area High School - Everett, PA
GPA:
Status -
Additional Information
  • I just completed my Security+ certification and am anxious to start a new career. I would be a confident and reliable asset with skill sets wide ranging from mechanical troubleshooting, electrical/electronic repair List your strengths relevant for the role you're applying for , List one of your strengths List one of your strengths List one of your strengths List one of your strengths. I am looking to transition out and into the IT field from when I gained and interest while active duty Air Force overseas.
Certifications
  • CompTIA Security+
  • Google IT Support Specialization
  • EPA Section 608 Certification


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Accomplishments

CERTIFICATIONS

EPA Section 608 Certification

United States Air Force

Google IT Support Specialization

Coursera

10/2022

CompTIA Security+

CompTIA

04/2023

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Resume Overview

School Attended

  • Western Governors University
  • Everett Area High School

Job Titles Held:

  • Air Conditioning Mechanic
  • Heating and Air Conditioning Service Technician
  • HVAC-R Technician

Degrees

  • Bachelor of Science
  • High School Diploma

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