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AGILE Project Manager Resume Example

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AGILE PROJECT MANAGER
Summary
Customer-focused design professional offering more than 15 years of experience in leading, designing, and developing training products for telecommunications, healthcare, government, consulting, information technology, sales, and finance organizations. Consistently meets and surpasses project performance parameters, including financial and delivery expectations. Self-motivated and highly adaptable; thrives in challenging individual or team environments. Strong conceptual abilities to assess needs and identify process improvements. Highly developed interpersonal skills to listen, communicate, and coach clients and peers. Tools Adobe Creative Suite Adobe Captivate Adobe Premier Pro Adobe Audition Google Docs Camtasia Studio Brainshark MS Office Suite Articulate Storyline 1 & 2 MS Project Axure Balsamiq Mockups Adobe Illustrator Adobe Photoshop
Core Qualifications
  • Project Management * Instructional Design * UX Design & Usability * Team Development & Training * ADDIE & SAM * Creative Direction * Change Management * Process Improvement * Wireframing * AGILE * Learning Management Systems * Information Architecture * Research & Analysis * Instructional Course Development * Graphic Design Instructional Design / Development
  • Possesses all the necessary skills to conceptualize, design and develop high-quality eLearning for global adult learner audiences that improves systems, increases productivity and gets results
  • Executes needs assessments for proper focus, develops training options and resource requirements
  • Designs, develops and delivers engaging, innovative, creative and relevant training content to small audiences and large, enterprise organizations, including web-based eLearning, instructor-led, blended learning and video
  • Researches and tests new technology, applications and methods of information delivery to stay on cutting edge
  • Excellent problem solving skills, effectively identifying and overcoming obstacles in order to progress and maintain project momentum
  • Advanced skill set for producing engaging, interactive eLearning, including simulations, demonstrations, assessments and animation
  • Applies traditional (ADDIE) and iterative (SAM) instructional design methodologies and improves processes to maximize efficiencies
  • Thinks analytically in process, standards and curriculum development
  • Excellent verbal and written communication skills to present complex ideas to both technical and non-technical audiences
  • Successfully manages multiple projects, producing high-quality deliverables Leadership / Management
  • Consistently manages global client and stakeholder expectations in cross-functional, matrix organizations through organized timelines and roadmaps to clearly reflect status, while keeping design, development, project resources, plans, budgets and staff on task
  • Builds strong relationships with executive level stakeholders through transparency and accountability
  • Brings experience in waterfall and AGILE project management methodologies
  • Manages full-cycle system design, project planning, development and implementation for global Fortune 500 clients
  • Skilled at directing large scale, $1MM+ projects that come in within tight deadlines and budget constraints
  • Exemplary track record of success in recruitment, maintains a productive climate and confidently motivates, mobilizes and mentors team members that dependably produce at high levels in fast-paced environments and tight deadlines
  • Develops new processes that improve efficacy while reducing volume of mistakes, improving gross margin by 25% UX Design
  • Employs usability studies and metrics to determine best practices for design concept
  • Keeps current on trends in UX/UI and Information Architecture to deliver modern user experiences across multiple platforms
  • Solicits input from users and stakeholders for design concepts, providing analysis and insight prior to development
  • Creates low fidelity wireframes for stakeholder approval and developer comprehension
  • Designs easy-to-navigate software applications, eLearning modules, websites and mobile applications
Professional Experience
AGILE Project Manager, 01/2014 to CurrentGannett Co. Inc. - Rock Hill , SCAs Project Manager, I support the corporate technology group, working with cross-functional, global stakeholder teams that represent 45,000 employees, to provide guidance, influence and expertise in determining application requirements and usability standards for a million dollar, cutting edge learning portal application. Providing the initial application design, I created the information architecture and user experience foundation, to emphasize a personalized experience using the xAPI. In addition to managing the application development, I also manage change, document best practices for the release and create communication plans for key stakeholder groups. To maintain project velocity, I have identified project risks, removed impediments and recommended remediation plans that saved 25% in potential monetary and time loss over the development life cycle. LEARNING LENS, Minneapolis, MN (REMOTE) 2014 Freelance Sr. Instructional Designer/Project Manager Personally selected by the CEO to rescue a failing project in financial straits. I served as Sr. Instructional Designer and Project Manager to work with the client to create a 15 module eLearning course for commercial distribution. As the sole designer and manager, I immediately added my project development experience and well-defined project management strategy to control the evaporating budget and devise a precise workflow and review process. I completed the project using Articulate Storyline, applying adult learning principles to deliver a well-received product ahead of schedule that is currently being sold to several enterprise customers.
Senior Instructional Designer, 01/2002 to 01/2014Charter Spectrum - Ocoee , FLWith account revenues of $3-5MM annually, I successfully managed and delivered over 200 eLearning courses with 35% improvement to gross margins, over previous years, through timely delivery and process improvement for the Hewlett-Packard account. I exceled in managing multiple projects providing best-in-class solutions for Fortune 500 clients, tracking milestones for all projects throughout the lifecycle with 100% of projects completed within budget and timeline requirements. I hired, trained and managed IDs and Course Developers with 80% retention by providing a modern, collaborative workplace and created Instructional Design and Development standards and best practices, adopted by all employees, improving project profitability. I to act as Sr. Instructional Designer, providing concepts, wireframes, scripts and storyboards for course development I served as sole point of contact, Project Manager, Sr. ID, and Delivery Manager for over 125 HP corporate eLearning and Instructor-led training projects. For new sales opportunities, I acted as Solutions Architect to provide expertise and guidance for new clients looking for vendor support in their training initiatives and negotiated bid responses for Statements of Work from clients and created proposals and RFIs for new clients. As Sr. Instructional Designer, I used my experience and knowledge of adult learning to transform a technical writing company into a cutting edge, eLearning provider, supporting multiple Fortune 500 firms. My key responsibilities included designing and developing highly engaging SCORM-conformant eLearning, instructor-led and blended formats, incorporating simulations, case studies, scenarios, games and mobile delivery options. Acting as point of contact with client leaders and stakeholders, I provided creative direction and instructional strategies, managed project staff, timelines, budgets, and quality assurance.
Instructional Designer, 01/1997 to 01/2002Charter Spectrum - Oscoda , MIAs Instructional Designer, I designed and developed instructor-led and computer based training modules for customer facing Operation, Administration, and Maintenance training across 3 full product lines of telecommunications hardware and software. I also initiated Alcatel's first web-based training deliverables, saving over $100K year over year in traditional training costs.
Education and Training
Bachelor of Arts:Speech and CommunicationsUniversity of North Carolina at Wilmington - City, State, USBachelor of Arts in Speech and Communications, University of North Carolina at Wilmington Certified Instructional Designer and Developer, Langevin Learning Services
Certifications
Certified Instructional Designer and Developer, Langevin Learning Services
Skills
Instructor, Adult Learning, Budgets, Creative Direction, Games, Quality Assurance, Simulations, Training, Best Practices, Budget, Project Manager, Class, Clients, Comprehensive Large Array Data Stewardship System, Content Development, Course Development, Ids, Instructional Design, New Sales, Process Improvement, Proposals, Sales, Solutions, Training Initiatives, Wireframe, Wireframes, Computer Based Training, Maintenance, Telecommunications, Web Based, Web-based, Application Design, Application Development, Architecture, Articulate, Information Architecture, Life Cycle, Million, Project Development, Project Management, Remediation, Usability, User Experience, Workflow, Adobe Illustrator, Adobe Photoshop, Animation, Blended Learning, Change Management, Excellent Verbal And Written Communication Skills, Executive Level, Finance, Graphic Design, Healthcare, Hp-ux, Illustration, Illustrator, Learning Management, Learning Management Systems, Mentors, Metrics, Microsoft Project, Ms Office, Ms Project, Photoshop, Premier, Problem Solving, Process Improvements, Progress, Project Planning, Recruitment, Ui, Unix, Usability Studies, User Experience Design, User Interface, Ux, Ux Design, Wireframing
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Resume Overview

School Attended

  • University of North Carolina at Wilmington

Job Titles Held:

  • AGILE Project Manager
  • Senior Instructional Designer
  • Instructional Designer

Degrees

  • Bachelor of Arts : Speech and Communications

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