Methodical Packer with 2+ years of hands-on experience stacking, piling and preparing goods for shipment. Skillful in maintaining accurate package databases and updating inventory counts. Comfortable working in fast-paced environments paired with excellent physical stamina and strength. Committed to meeting fulfillment needs and achieving all objectives.
Hardworking professional with exceptional talents in fulfillment, communication and expediting. Energetic, dedicated and committed with experience working in solitary role or as part of a fast-paced team. Honest and punctual employee.
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of workplace safety and training in proper time management. Motivated to learn, grow, adapt to and excel in any task or objective.
Experienced worker with over 2+ years of experience in warehouse industry. Excellent reputation for resolving problems and improving customer satisfaction.
Did Not Yet Graduate**
Last Known GPA: 3.82
- Graduated with 3.68 GPA
Columbus, IN, 10/2018 - 01/2021
- Protected materials for transport by correctly packaging products boxes and crates.
- Effectively operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Moved loads of up to ~1000 pounds using pallet jacks.
- Completed more than 1500-2000 orders each day with efficient picking and packing of shipments.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Maintained safety and efficiency while loading over 50 pounds of individual products into packaging equipment.
- Determined and resolved computerized equipment problems through troubleshooting using soft/hard resets and investigating internal issues.
- Scanned packages and boxes and moved to loading dock for shipment.
- Quickly and properly wrapped and boxed food and miscellaneous items, maintaining uniformity to meet fulfillment targets.
- Maintained neat, clean and safe workspace to avoid hazards and increase safety by 100%.
- Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reviewed orders by inspecting labeling, packaging and contents.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Decatur, IL, 02/2015 - 07/2015
- Enhanced supervisory and leadership abilities by working closely with mentoring Supervisors and Owner.
- Pursued every opportunity to learn about customer service business at all levels and improve team member support.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Planned and implemented team projects to accomplish objectives.
- Resolved escalated concerns using professionalism and understanding of all facets of issue.
- Oversaw activities of a 10-person team completing customer orders and guest services, disciplining and motivating employees to maximize performance.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Managed and mentored team of ~8 employees.
- Explained services and products to customers in friendly and engaging way.
- Implemented "Aces In Their Places" program and used workplace efficiency to promote memorable, consistent and positive guest experiences.
- Trained and guided team members to maintain high productivity and performance metrics.
- Provided exceptional customer service to customers, increasing customer loyalty.
City, STATE, 05/2014 - 11/2014
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Enhanced supervisory and leadership abilities by working closely with owner of store.
- Pursued every opportunity to learn about Food Industry and Customer Service businesses at all levels and improve team member support.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Planned and implemented team projects to accomplish objectives.
- Resolved escalated concerns using professionalism and understanding of all facets of issue.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Managed and mentored team of ~5 employees.
- Explained services and products to customers in friendly and engaging way.
- Eased team transitions and new employee orientation through effective training and development.
- Cultivated and strengthened lasting client relationships using understandability, professionalism and evidence.
- Trained and guided team members to maintain high productivity and performance metrics.
- Worked directly with management, Owner, to brainstorm, discuss strategy and mitigate work related or customer satisfactory issues.
- Maintained cleanliness and organization of the ENTIRE work place, working closely with employees to systemize tasks.
- Monitored over ~3-5 employees' day-to-day activities and made plans to rectify issues resulting in proper work place conduct, customer satisfaction, and efficiently expediting work orders in timely fashions.
- Interacted well with employees, management, owner(s) and customers to build connections and nurture relationships.
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Resume Overview
School Attended
- Bellevue College
- Sammamish Senior High School
Job Titles Held:
- AFE Packer
- Assistant Store Manager Trainee
- Assistant Store Manager Trainee
Degrees
- Associate of Science
- High School Diploma
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