I consider myself a responsible, great achiever individual whom is always determined to learn new tasks. I am very attentive and proficient while completing my objectives on the job. I believe I have stupendous social skills, organizational skills and the capacity to work on multiple tasks in pressured environments. I am an ambitious, sharp, and active person whom always is giving the leading effort. I am very independent and have experience working in the field in multiple types of environments. I believe all experiences have a learning lesson. With all this I believe my efforts will maximize employee success and wellness.
• Conduct initial intake interviews of youth to include gathering familial, possible sponsorship information and to establish age of the youth.
• Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
• Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
• Coordinate with local pro bono attorneys for the timely provision of “Know Your Rights” presentations to youth and ensure youth signs the acknowledgment and receives a copy of the Legal Service Provider list and Notice to Juvenile Aliens in Federal Facilities Funded by DHS or HHS.
• Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with SWK, State, and Federal requirements. Additional assessments may be required depending on the location of the program and state licensing requirements. Forms are subject to change at any time.
• Ensure the timely submission of the initial Individual Service Plan due within 21 days of the youth's arrival to the shelter and 30 day updates thereafter in accordance with SWK, State and Federal requirements.
• Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by SWK, State and Federal contracts.
• Complete and submit reunification packets for initial review to Lead Case Manager or Designee. (if applicable)
• Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
• Provide weekly face to face updates to youth and telephonic updates to family members/sponsor with documentation found in ETO.
• Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver and/or sponsor.
• Facilitate incoming calls to minors with the appropriate family members and other approved caregivers.
• Facilitate attorney to client contact as requested by youth.
• Coordinate weekly treatment team meetings with representatives from all departments at the shelter.
• Attend case staffing with a funding source representative.
• Maintain physical and web-based client files.
• Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as per contractual requirements as needed. May also include transporting youth within the United States if reunified.
• Attend all organizational required training.
• Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
• Attend training that will enhance professional growth in the area of case manager and documentation or other topics as deemed appropriate by the program director.
• Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
• Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
• Maintain a safe, clean and hazard-free work area.
• Ensure the proper supervision of youth at all times.
• Able to react to change productively and handle other essential tasks as assigned.
• Responds quickly in crisis situations.
• Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals.
• Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.
•Interview children of different cultural backgrounds from 3-17 years old 2 to 3 times a month and document interview into contact narrative within 24 hours.
• Interacts objectively with “caretakers” who have abused and/or neglected children in their care.
• Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private.
• Encounters family members who are angry and/or scared.
• Helps identify resources and community supports available to the family.
• Assists parents to recognize behaviors that led to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes.
• Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
• Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.
• Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner.
• Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday.
• Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations.
• Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
• Attends and participates in training, meetings and staffings.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.
•Legally represent DFPS in court hearings for custody.
• Communicate properly with attorneys, judges, and other legal staff.
•Create and review legal paperwork.
•Work with immigrant children and the Mexican Consulate.
•Consult with counselors for psychosocial assessment and mental health therapy. •Properly communicate juvenile justices, parole officers, detention centers, and other law enforcement staff.
•Conduct drug testing on clients.
American Criminal Justice Association at University of Texas at Brownsville
Joined 2/07/2013 to 12/19/2015
*Gladys Porter Zoo, September, 2007.
*Sabal Palms, November, 2007.
*Boca Chica Beach, March, 2008.
*Sea Turtle Inc., April, 2008.
*Red Cross HAT 3hrs.
*Sombrero Fest, February, 2013 & 2015
*Air Fiesta, March, 9-10, 2013
*Child Abuse Prevention Awareness Fair, April, 2013 & 2014
*Golf Tournament “Christmas for kids” By the Police Department, April, 27th, 2013
*Boo at the Zoo, October, 31, 2013 & 2014
*Brownsville Police Department's “Christmas for Kids” Shooting Tournament, 2014
*Friendship of Women Annual Walk, 2014
*Beer Fest, 2015, 2017 and 2018
* Tip of Texas Family Outreach Center, August 2015 & October 2015
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