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Advisory Board Member Resume Example

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ADVISORY BOARD MEMBER
Objective

Administration opportunity at a internationally-driven, educational organization that utilizes my communication, project management, and database management skills to influence a positive liaison process.


Highlights
  • Two years project management experience
  • First hand experience living and studying abroad
  • Provides excellent customer service
  • Exemplary communication skills both orally and in writing
  • Strong proficiency in database management
  • Adaptable to any work environment
Communication Skills
  • Oral: Have given dozens of presentations at both graduate and undergraduate levels; four years telephone and front-facing customer service experience.
  • Interpersonal: Proven conflict management and diplomacy in customer service-oriented environments at both Dr. Martens E-Commerce and Musician's Friend, Inc.
  • Written: Have written a master's thesis with Distinction (A equivalent); assisted Dr. Martens E-Commerce in writing and proofreading dozens of default customer email responses.
Project Management Skills
  • Co-managed a yearlong graduate level project researching people's feelings and opinions on the 2011 UK Riots, resulting in a final presentation and website.
  • Managed, evaluated, designed, and presented a yearlong departmental research project at PSU.
  • Completed a master's thesis with Distinction at one of England's top research universities.
Database Management Skills
  • Converted hundreds of CAD files into shapefiles at Watershed Sciences, Inc. for PG&E's 2013 NERC project and organized them into designated drives.
  • Successfully filed and organized monthly fraud, coupon, and sales data at Dr. Martens E-Commerce for over a year.
  • Organized a year's worth of geographic data into Excel spreadsheets for a departmental research study at PSU to be used for GIS analysis.


Professional Development and Experience
Advisory Board Member07/2013 to CurrentAsrc Federal Holding CompanyAustin , TX
  • Advocating for a more democratic culture of self-expression in the city through education, community actions, grant proposals, and fundraising.
  • Compiling and collecting empirical information on street art.
  • Providing a platform that facilitates connection, dialogue, and collaboration within the street art community and beyond.
Remote Sensing Technician04/2013 to 07/2013AppfolioAustin , TX
  • Participated as a member of the utilities modeling team assisting in PG&E's efforts in meeting NERC regulations.
  • Digitized power line insulators using Microstation, then converted CAD files to shapefiles via ArcCatalog and ArcGIS software and organized them into designated drives.
  • Processed and prepared reports of weather data collected by the field team.
Consumer Relations Specialist03/2010 to 08/2011Dr. Martens E-CommerceCity , STATE
  • Performed customer service duties via telephone and email.
  • Monitored and documented fraudulent activity using ASP.net, Authorize.net, and Excel.
  • Produced and archived customer courtesy coupons via ASP.net and Excel.
  • Managed and updated the online store using StyleMaster, an MS Access database.
  • Produced monthly sales reports using data derived from Diver software.
Research Assistant and GIS Analyst03/2009 to 02/2010Department Of Geography, Portland State UniversityCity , STATE
  • Acted as lead cartographer and data analyst for the Graffiti Mapping Project.
  • Evaluated data collected and executed protocol accordingly.
  • Laid the foundation for future research.
Technical Support Agent/CS Representative10/2004 to 07/2007Company NameCity, State
  • Researched in-depth product questions for customers using a variety of inventory management systems, live chat, email, and telephone; contacted companies on behalf of customer questions.
  • Identified, researched and resolved customer needs and issues during demanding peak seasons and special sales.
Education
Master of Arts: Social and Cultural Geographies2012University of SheffieldCity, State
Bachelor of Science: Geography2009Portland State UniversityCity, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average
Resume Strength
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  • Strong summary
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Resume Overview

School Attended

  • University of Sheffield
  • Portland State University

Job Titles Held:

  • Advisory Board Member
  • Remote Sensing Technician
  • Consumer Relations Specialist
  • Research Assistant and GIS Analyst
  • Technical Support Agent/CS Representative

Degrees

  • Master of Arts : Social and Cultural Geographies 2012
    Bachelor of Science : Geography 2009

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