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Advisor Development Program Relationship Manager Resume Example

Resume Score: 80%

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ADVISOR DEVELOPMENT PROGRAM RELATIONSHIP MANAGER
Summary

Experienced cross function management specialist with demonstrated 10 years' experience of working in the management consulting industry. 9 years' proven record in marketing and business growth development. 6 years in Luxury Retail and international client relationship management. Excellent team player with strong background in Marketing management and Public Relation management. Excellent reputation for resolving cross function problems, improving customer satisfaction, and driving overall operational improvements. Proficient communication in English, Mandarin and Cantonese. Strong business development professional with a Bachelor of Arts (B.A.) Majored in Mass Communication/Mass Media, Sociology from University of Canterbury New Zealand.

Skills
  • Collaboration
  • Critical thinking
  • Event planning and execution
  • Competitive and Trend Analysis
  • Customer Relationship Management (CRM)
  • Design oversight
  • Digital marketing expertise
  • ProductLaunch
Education and Training
Bachelor of ArtsUniversity Of CanterburyCityMass Communication And Media, Sociology, 06/2009
  • Major in Mass Communication and Mass Media,Sociology
Experience
Company NameAdvisor Development Program Relationship Manager | City, State11/2019 to Current
  • Leveraged market knowledge and partnership ability at the forefront of the financial consulting department on daily basis to deep dive conversation according to clients' priorities to deliver tailored advisory solution to empower numerous clients.
  • Acquired over 1000+ customers through proactive conversations and followed by 400 partner referrals to further solidifying and deepening the relationship.
  • Proficient with cross-internal operation systems as well as all available digital tools to assist customers to meet their needs remotely.
  • Practice True Advisor Excellence on daily basis to deep dive conversation according to clients' priorities to deliver tailored advisory solution.
Company NameOffshore Marketing Vice President | City, State12/2015 to 10/2019
  • Grew local market by 300% through successful networking, partnership development, supplier management, local media distribution, social media management and business contract negotiation.
  • Created communication strategies to understand and meet local customer demands with exceptional service, while generating over 3000+ customers in 3 years.
  • Proactively identified and solved complex problems impacting operations management and business direction, initiated specific training program and work adoption program to drive result for integrated operation flow.
  • Collaborated with all department staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Company NameCorporate Sales and Marketing Director | City, State02/2014 to 11/2015
  • Led internal entrepreneurship program achieving 400% revenue growth in the 1st year.
  • Acquired data and information through various channels for benchmark analysis, based on the analysis result implemented social media marketing strategy through various platforms.
  • Accumulated numbers of strategic partners including: China Citic Bank, Astro Air, Overseas Returnee Elite Club, and China Women's Federation Shenzhen, showing proven record of cross function communication and multi-task management and exceptional relationship development skills.
  • Accurately targeted audience via different creative means, e.g. Social Campaigns, KOL advertising on WeiBo and Wechat, to achieve maximum content exposure.
  • Provides unique digital marketing solutions along with tailored SCRM for clients to meet target objectives, according to trade trend report and industrial analysis.
Company NameE-commerce and PR Manager | City, State10/2010 to 02/2014
  • Responsible for marketing and branding strategy implementation and PR related matters. Accurately positioned brand image and implemented suitable marketing strategies to boost sales growth from 14% to 38% every year and achieved target audience growth.
  • Analyzed online consumer behavior data, adjusted product line, and changed visual design style on T-Mall to attract over 13000000 visits, increased sales by 300% in one project.
  • Daily E-PR maintenance with management over 25 suppliers of agency and 65 traditional media channels. Monitored and maintained all brand related publicity.
  • Audited yearly budget for advertisement expenditure, created cost saving strategies while boosted low season sales by 200%.
  • Organized PR events with China Women's Federation Shenzhen twice per year and built brand recognition across over millions of couples.
  • Responsible for promoting and implementing mega Cross Brand Promotion Events and Public Welfare Events.
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Resume Overview

School Attended

  • University Of Canterbury

Job Titles Held:

  • Advisor Development Program Relationship Manager
  • Offshore Marketing Vice President
  • Corporate Sales and Marketing Director
  • E-commerce and PR Manager

Degrees

  • Bachelor of Arts

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