Advanced Medical Support Assistant Resume Example
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ADVANCED MEDICAL SUPPORT ASSISTANT
Summary
Intelligent, organized, motivated indidividual seeking a Lead MSA position within the Department of Veterans Affairs and maintain agency policies and procedures. Completes daily job responsibilities in a timely manner, assists colleagues with various questions,
Skills
| MS Word/Excel/PowerPoint, Windows Operating System on computers, Email, Fax Machine, Xerox Machine, Multi-phone line system 3 | Page |
Experience
Advanced Medical Support Assistant
October 2016 to CurrentVeterans Administration － CA
October 2016 to CurrentVeterans Administration － CA
- Scheduling, no showing, canceling, rescheduling, check out patient appointments per VHA directive.
- Adjusting the flow and sequencing of the work to meet team, patient needs and requests.
- Collaborating with the medical team to assure continuity of care; requesting and uploading outside medical records to patient chart.
- Evaluating patient information and clinic schedule lists to determine whether patient is eligible.
- Monitoring and processing the electronic wait-list, transfer list, various PACT panel reports.
- Verifying and updating demographics, patient insurance information, discuss basic eligibility.
- Timekeeping.
- Address questions concerns with colleagues and/or Supervising MSA.
- Participate on MSA interview panel and provide training to new MSA.
- Consult with supervising MSA regarding work related questions and concerns.
- Provide training or guidance to colleagues when procedures and policies change as advised by Supervising MSA.
Front Office
January 2016 to October 2016U.S. Physical Therapy － ME
January 2016 to October 2016U.S. Physical Therapy － ME
- Schedule, cancel, reschedule patient appointments via E-Clinical Works.
- Data entry.
- Answer phones.
- Verify patient information and update information as needed.
- Perform insurance eligibility verification for OHP patients.
- Discuss basic care and eligibility regarding appointments needed.
- Collect account balances, co-pays, payments.
- Initialize collection process paperwork.
- Mail collection, sorting, and distribution.
- Three day advanced appointment checking.
Medical Assistant
July 2009 to February 2013Hennepin County Medical Center － Modesto , MN
July 2009 to February 2013Hennepin County Medical Center － Modesto , MN
- Roomed and obtained patient vital signs.
- Refilled prescriptions via calling or faxing pharmacies.
- Administered injections to patients.
- Managed and updated electronic patient charts.
- Performed in-office tests on patients including glucometer tests, continuous glucometer meter tests, growth hormone tests.
- Prior authorizations on procedures, medications, referrals.
- Communicated with insurance companies.
- Managed samples closet and ordering samples or supplies.
- Next-Gen used to schedule patients for office visits, nurse visits, procedures.
- EPIC to access Salem Hospital records.
- Prepared examination room for next patient.
- Maintained patient examination room Volunteer Activities.
- Bend Parks & Recreation- Assist in arts and crafts time with children, clean up after projects are completed, encourage kids to be respectful and listen during instructions.
- Salem Hospital pharmacy- Maintained confidentiality of patient's and hospital information per HIPAA regulations, entered paid insurance claims into the computer, filed prescription slips in numerical order by prescription number, entered correspondences and compensation reports into the computer, filed previous employee paperwork, restocked pharmacy shelves.
Education and Training
Massage Therapy Certification : March 2014University of Western States － City, State
Medical Assisting, May 2009Valley Medical College － City, StateMedical Assisting
General Studies, June 2007Santiam High School － City, StateGeneral Studies
Skills
arts, basic, charts, Data entry, Email, Fax Machine, faxing, HIPAA regulations, injections, insurance, Massage Therapy, access, Excel, Mail, office, Windows Operating System, PowerPoint, MS Word, Works, MSA, Next, Page, Evaluating patient, policies, Scheduling, sorting, Supervising, phone, Answer phones, vital signs, Xerox Machine
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Resume Overview
School Attended
- University of Western States
- Valley Medical College
- Santiam High School
Job Titles Held:
- Advanced Medical Support Assistant
- Front Office
- Medical Assistant
Degrees
- Massage Therapy Certification : March 2014
Medical Assisting , May 2009
General Studies , June 2007
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