Advanced Esthetician Resume Example Company Name

ADVANCED ESTHETICIAN

Summary

Customer Service Professional with experience in E-Commerce, Skin Therapy, personal consultation and online assistance. A myriad of knowledge including Magento 1 and 2 platforms, uploading to website, content writing and WordPress formats. Professionally provides customer service including online, in-bound phone and in-person customer needs. Compassionate esthetician/customer service expert, with over a decade of experience. Adept at being successful at keeping detailed patient and payment records with knowledge of specialized treatments as well as products recommended. A specialist with knowledge in all areas of customer service and assistance with online purchases. To offer exemplary service with a personable and punctual aspect.

Skills

Outstanding client care
Superior attention to detail
Product promotions
Consultations
Sales expertise
Shipment coordination
Work ethic

Customer service
Shipping and receiving understanding
Business development understanding
Call center experience
Organizational skills
Inbound and outbound calling

Experience

Company NameCity, StateAdvanced Esthetician09/2012 to 11/2020

Educated clients on skin conditions, treatments and products to grow sales.
Monitored product freshness, appearance and cleanliness to improve quality control.
Supported profitability by upselling products and services and processing sales.
Consulted with clients and performed treatments to address skincare needs.
Assessed client needs and recommended skin care and anti-aging products.
Supported paradigm shift to [Type] treatments and kept company brands at top of providers' minds through robust educational programs and consistent follow-up.
Learned new techniques, including complete chemical peel process.
Pursued continuing education to learn new advances in skin condition treatments.
Set up patient rooms and sterilized equipment.
Provided excellent customer service and skin care treatments to all clients.
Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
Improved appearance of clients' skin through non-surgical processes.
Meticulously maintained spa appearance and cleanliness.
Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
Sold and shipped average of [Number] items per week.
Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Answered [number] calls per [timeframe] to assist with customer questions and concerns.
Resolved customer concerns and answered questions quickly to maximize satisfaction.

Company NameCity, StateLead Esthetician10/2010 to 09/2012

Meticulously maintained spa appearance and cleanliness.
Maintained appropriate decorum and professionalism at all times.
Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
Educated clients on skin care procedures and products.
Provided excellent customer service and skin care treatments to all clients.
Set up patient rooms and sterilized equipment.
Trained new staff on the range of spa services offered.
Improved appearance of clients' skin through non-surgical processes.
Learned new techniques, including complete chemical peel process.

Company NameCity, StateRetail Sales Representative01/2007 to 08/2009

Processed payments and maintained accurate drawers to meet financial targets.
Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Supported training and development of new staff on company policy, procedures and sales tactics.
Offered coupons and special deals to increase quantity of customer spending.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Greeted and assisted customers in locating items and completing purchases.

Company NameCity, StateRetail Sales Associate

Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Drove sales by effectively upselling and cross-selling products to maximize profitability.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Prepared products for promotional sampling during in-store demonstrations.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Engaged shoppers, providing assistance and information on merchandise and product features.
Assisted in ringing up sales at registers and bagging merchandise.
Followed all company policies, rules and procedures to promote company goals and maintain safety.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Maintained accurate and attractive merchandise displays to maximize purchases.
Processed payments and maintained accurate drawers to meet financial targets.
Generated brand awareness and positive product impressions to increase sales.
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Helped customers by answering questions and locating merchandise.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Built customer loyalty by engaging with and identifying product needs of customers.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Completed all assigned training to stay updated on important policies and procedures.
Help customers load purchased equipment when necessary.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Dressed in sample and completed garments for photographs and displays.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education and Training

Esthetic License :Professional Skincare10/2010Florida Career College, City

Major in Medical Esthetics
High Honors Graduate Member

Phlebotomy :Medical09/2001Kent University, City

Associate of Arts:English Language And LiteratureStark State College, City, State

Certifications

Licensed Esthetician since 2010 in state of Florida
Multiple Certifications for additional training within esthetic field. Including completing Masters Certifications.

Resume Overview

School Attended

Florida Career College
Kent University
Stark State College

Job Titles Held:

Advanced Esthetician
Lead Esthetician
Retail Sales Representative
Retail Sales Associate

Degrees

Esthetic License : Professional Skincare 10/2010
Phlebotomy : Medical 09/2001
Associate of Arts : English Language And Literature

Advanced Esthetician Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes