Sales & Account Manager
10+ years of Experience Delivering Over-Quota Sales Performance & Leading Team Revenue Growth
Goal-driven, tenacious sales and management professional demonstrating award-winning sales record in a highly competitive industry. Strong leader and team player; excellent motivational skills to build and sustain forward growth momentum while motivating peak individual performance from team members. Experience in managing in all phases of sales development cycles, from prospecting and cold calling through detailed presentations and negotiations to closing and follow-up activities. Creates a positive experience through high-quality customer care. Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Winner of the “Strayer University Employee of the Quarter” Award for excellence in retention Summer 2012.
Contributed to success of supervised admissions team through hands on-training and mentoring, leading team that generated growth Year over Year.
Employee of the Year award Winter 2011 for outstanding customer service.
Certified in the Jack Welch program, International processes and the Military liaison.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Adult Education and Development
Accounts receivables, administrative support, billing, conversion, clientele, clients, financial, hiring, internal audit, teambuilding, Market, Networking, policies, Excellent presentation skills, processes, proposal, quality, recruitment, phone, Time management, cold calling, Microsoft Word, excel, powerpoint.
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