Innovative, customer-oriented admissions director with background in managed care, all lines of insurance as well as short term and long term acute care . Strong background in quality assurance, management principles and practices. Seeking a leadership role within a skilled facility. As I have been in my current role for many years and would like expand my knowledge and expertise in an industry I feel so passionate for.
Independent judgment and decision making
Patient referrals expert
Familiar with commercial and private insurance carriers
Strong presentation skills?
Admissions Director, 12/2005 to Current Vibra Hospital of Southern Massachusetts (formerly NewBedford Rehabilitation Hospital) – 4499 Acushnet Ave, New Bedford MA 02745 Responsible for coordinating and planning the daily operations for all pre-admission activities, including coordinating admission with other departments by collecting and distributing the appropriate information. I am responsible for identifying information needed from the referring hospital to finalize the admission. Responsible for leading the admission function with responsibility for the conversion of patient referrals to admissions by verification of accurate clinical and financial information and prompt communication with all stakeholders in the admission process. I work closely with the business development team and hospital leadership to exceed the hospitals revenue, census, conversion and admissions goals through excellent communication and responsive customer service.
Inside Sales Representative (medicare specialist), 04/1998 to 05/2005 Blue Cross & Blue Shield of Rhode Island – 500 Exchange Street Providence, RI 02903
Top sales representative for six years, Conducted Community awareness meetings and presentations on medicare managed programs.
Also was an Insides Sales trainer for new hires
Regional Medicare Sales Respresentative, 11/1997 to 05/1998 United Health Care of New England – 475 Kilvert Street, Warwick RI 02886 Certified medicare specialist. Conducted regional community awareness meetings on medicare managed programs as well as in home visits.
Bachelor of Science: Healthcare Administration , 2003 Newbury College - Brookline, MA
Associate of Science: Medical Assistant, 1998 Newbury College - Brookline, MA