Energetic and reliable Administrator skilled with working with a diverse group of people. Strong work ethic, exceptional customer service, professional demeanor and great initiative. Seeking a role of increased responsibility.
Microsoft Office proficiency
Strong interpersonal skills
Meticulous attention to detail
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
AdministratorApr 2015 to Current Punch Bowl Social － Austin, TX
Managed office inventory and placed new supply orders. Updated employee paperwork and records. Drafted internal documents and memoranda. Generated financial reports for management review. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Posted open positions on websites. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed daily cash deposits and withdrawals. Created training manuals for each department. Addressed negative customer feedback immediately.
PromoterOct 2014 to Current High Profile Models － Austin, TXMaintained a neat personal appearance. Thoroughly explained the characteristics of product being promoted. Set up and broke down event display table. Attracted customers to table. Completed recap in accordance with company policy.
ServerSep 2014 to Current Punch Bowl Social － Austin, TX
Currently serve as banquet captain only. Maintained a positive working relationship with fellow staff and management. Set up special events and private parties. Effectively handled customer complaints and special requests. Provided prompt, efficient, friendly, and quality service at all times.
InternJan 2013 to May 2013 Institution Sainte Agnes － Angers, FranceAssisted in translating school website from French to English. Provided one-on-one tutoring for students interested in learning English. Lead after-school program for students. Taught English language skills to students from elementary school age through adulthood.
InternJan 2013 to May 2013 Bibliotheque Anglophone － Angers, FranceLead discussion group for mature adults wanting to practice English. Group leader for after school program for high school students. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials. Engaged in cultural immersion programs with students to further augment global understanding.
BartenderJul 2010 to Oct 2010 The Reserve at Lake Travis － Spicewood, TXPrepared mixed drinks; poured wine, beer and nonalcoholic beverages. Collected money and made change. Processed cash, credit card and member account payments. Verified that guests at the bar were members or accompanied by a member. Upheld a high standard of cleanliness in all work areas. Performed closing duties including cleaning, sanitizing and replenishing.
Server/BartenderAug 2009 to Jul 2013 Texas Chili Parlor － Austin, TXPromptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Served as backup for bartenders. Made engaging connections with guests to create loyalty. Processed cash, credit card and voucher payments.
TellerOct 2008 to May 2009 Citibank － Austin, TXBalanced daily cash deposits and bank vault inventory with a zero error rate. Processed cash withdrawals. Adhered to Citibank security and audit procedures. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement. Maintained confidentiality of bank records and client information. Delivered prompt, accurate and excellent customer service.
Bachelor of Arts, French2013Saint Edwards University － Austin, TX, United States
High School Diploma2004C.E. Ellison High School － Killeen, TX, United States
Microsoft Office and Adobe InDesign, excellent organizational skills, charismatic people person, multi-tasker.