organized, dependable and detailed-oriented with over 15 years experience
providing thorough administrative support to senior level executives.
Microsoft Office proficiency
Report development and management
Analytical problem solver
Meticulous attention to detail
Administrative SpecialistApr 2011 to Jun 2013 Orlando Utilities Commission - Orlando, Florida
Responsible for assisting two divisions including the Director of Revenue Assurance and Quality Management and Director of Customer Connection, as well as back up assistant to Vice President of Customer Experience Department.
Duties include developing and managing excel workbooks for call center statistics, quality monitoring, and employee data; running and analyzing miscellaneous reports including monthly budget variance reports and employee reports; complete consumption analytics to generate leads for electricity theft and/or malfunctioning equipment; enter and maintain contracts and purchase orders; research and pay monthly invoices; maintain calendar for directors; organize meetings/training including travel, accommodation, and meeting space; complete division payroll and expense requests/reports; schedule conference calls and other miscellaneous administrative duties.
Responsible for assisting Vice President of Marketing and coordinating Sales & Marketing team for Home Infusion Company/Specialty Pharmacy.
Duties include tracking and trending monthly revenue and referrals and generating daily, weekly and monthly reports; designing and printing flyers for specialty doctors and hospitals; HR responsibilities for department of 15+ sales managers; Organizing quarterly sales meetings including travel, accommodation, meeting space and catering; tracking expense reports; scheduling meetings and conference calls; and other miscellaneous administrative duties.
Office ManagerJul 2006 to Mar 2009 National Property & Facility Services, Ltd - Dublin, Ireland
Responsible for all aspects of running Property Management office for 30 plus apartment blocks and housing estates throughout Ireland; Included maintaining database of all owners, tenants and contractors, processing and paying contractors, issuing budgets and collecting service charges, website design and maintenance, human resource liaison and general administrative duties.
Data Options AdministratorJul 2004 to Jan 2005 Transeastern Properties - Orlando, Florida
Responsible for development and costing of new options to offer in new residential community of approximately 3500 homes, maintaining vendor relationship, custom pricing and maintaining database for Purchasing Department.
Purchasing Assistant/Design Options Coordinator Nov 2002 to Jul 2004 Arvida - A St. Joe Company - DeLand, FloridaAssist in all aspects of purchasing for
residential home builder including purchase order review, invoicing, budget
development and maintenance, updating corporate database for all pricing,
inventory, lot releases, option costs and retails, maintaining vendor
relationships and assisting Operations Manager with reports and daily
Executive AssistantJul 2000 to Nov 2002 Arvida - A St. Joe Company - DeLand, Florida
Assist President, Vice President Homebuilding, Project Manager and Director of Development for Central Florida Division.
Responsible for administrative duties in the start up of a residential planned unit development of approximately 4000 units including state and city permitting, maintaining internal and outside builder program, inventory tracking, building reports, and miscellaneous office tasks.
Administrator and Marketing CoordinatorDec 1998 to Jul 2000 Heathrow Land Company, LP - Heathrow, Florida
Processed all new home contracts, designed and produced marketing materials, organized and executed system for tracking and approving architectural plans, maintained database for all new construction including pricing, floor plans and lot releases, updated available inventory homes weekly, received and distributed web site leads, provided administrative support to President, Vice President and Developer.
Bachelor of Arts, Communications/Public Relations AdvertisingDecember 1998Flagler College - St. Augustine, FloridaCommunications/Public Relations Advertising
Advanced Computer Skills including MS Office Suite, JD Edwards/AS400/ Enterprise One, and CPR Plus.
Real Estate and Home-building knowledge including budgeting, database maintenance,
vendor contract negotiation, subcontractor agreements, plan review,
permitting, purchase order generation, contract administration and
and graphic design experience including brochure design and event
coordination and management.