Human resources coordination and management professional who values high performance offering a strong background in employee training and development, new hire orientations and employee relations.
Revamped the orientation and training process for all new hires which was implemented permanently.
Implemented a new existing team member training program for back and front of the house employees.
Created bi-weekly EEOC training sessions for managers.
Grew companies from 40 to 65 team members and from 80 to 150 interviewers.
Initiated program that standardized employee training and led to increase in customer satisfaction by 6
Managed training operations in accordance with budget requirements.
Reviewed business needs and recruited qualified staff.
Maximized employee retention by creating positive work environment.
Explained human resources policies and procedures to all employees.
Answered employee questions during the entrance and exit interview processes.
Selected and interviewed candidates for all available positions.
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
Managed over 60 personnel files according to policy and federal and state law and regulations.
Analyzed each department's training needs and developed new training programs based on the analysis.
Planned and led training programs on staff development.
Liberal Arts Associates
Expected to graduate November 2016
Remarkable ability to organize workflow, prioritize workload and coordinate activities.
Superior ability to manage and maintain confidential information. Outstanding ability to analyze and interpret policy and procedural questions.
Excellent telephone and e-mail etiquette as well as oral and written communication.
Highly flexible and adaptable in high pressure situations.
Oral and written communication skills
10 years of HR/ Administrative experience in high growth companies
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