I have experience as a highly organized and detail-oriented Office Manager with more than 10 years experience supplying thorough, organized administrative support to one senior executive. As Office Manager I continually maintain a positive attitude while interacting with demanding clients. I serve as the primary point of contact for both in-house and external phone and website inquiries. I am an experienced Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements. As an Office Manager I go above and beyond basic administrative tasks and take on multiple projects at once. I have an excellent work ethic and strength in boosting company morale. I am additionally quality-focused as an Office Manager that is committed to approaching administrative tasks with tenacity and attention to detail.
Performance tracking and evaluation
Exceptional time management skills
Strong organizational skills
Seasoned in conflict resolution
Energetic work attitude
Large cash/check deposits expert
Microsoft Office proficiency
Dedicated team player
Strong interpersonal skills
Human Resources Management (HRM)
Meticulous attention to detail
Professional and mature
Strong problem solver
Administrative Assistant to Vice President October 2015 to June 2016Marstrand Industries - Pittsburgh, PAManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes. Maintained an up-to-date department organizational chart. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports and scanned documents. Completed and entered time sheets. Created sales orders. Created and managed large shipment dispatches.
Teachers Aide November 2014 to August 2015Middlesex Elementary School - Carlisle, PA
Promoted language development skills through reading and storytelling.
Applied the positive reinforcement method to redirect negative behaviors.
Assisted 5 children per station during small group learning periods.
Conducted small group and individual classroom activities based on differentiated learning needs.
Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
Encouraged students to be understanding of and helpful to others.
Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.
Physically and verbally interacted with students throughout the day to keep them engaged.
Communicated effectively with educators from various grade levels.
Supported students in developing strategies for individual needs and classroom group dynamics.
Brand Ambassador June 2014 to CurrentLUSH Concepts, GMR Marketing, Nakturnal - Harrisburg & Pittsburgh, PA
Work as a brand ambassador bringing brand and product awareness to the public.
Using interpersonal skills to promote the products and services represented.
Providing market research to assess the public's views on services provided by public transportation.
Clients include but are not limited to the U.S. Postal Service at the National Hot Rod Association, Xfinity at the Gettysburg Festival, Pittsburgh Steelers Training Camp, Pittsburgh Steelers Games, Pittsburgh Pirates Games, Market Square Mid-Week Music, Bloomfield Little Italy Days, and Best Buy.
Providing Market Research for the Port Authority and additionally providing free food samples to local businesses promoting the grand opening of Getgo gas station and food mart.
Co-Owner, Managing Member, CFO, Office Manager November 2004 to February 2015T&T Floor Installation and Sales, LLC - Mechanicsburg, PA
Ordered and distributed office supplies while adhering to a fixed office budget.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Managed office supplies, vendors, organization and upkeep.
Answered and quickly redirected up to five calls per day.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Obtained signatures for financial documents and internal and external invoices.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Compiled annual recommendations for end of fiscal year budgets.
High School Diploma : 2003South Park High School - South Park, PA, US