administrative assistant resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Customer and client relations
Documentation and control
Filing and data archiving
Meeting arrangements
Office administration
Writing reports
Spreadsheet management
Employee timesheet processing
Mail handling
Social media knowledge
Supervising staff
Transcription and dictation
Compensation and benefits
Recordkeeping
Workflow planning
Strategic Planning
Team Building
Appointment setting
Scheduling
Bookkeeping
Data Entry
Work History
05/2020 to Current
Administrative AssistantWipfli Llp – Atlanta, GA,
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Handled client correspondence and tracked records to foster office efficiency.
12/2019 to 03/2020
ServerYotel – Miami, FL,
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Greeted and maintained relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
10/2007 to 01/2017
ServerYotel – New York, NY,
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Kept register accurate through correct billing, payment processing and cash management practices.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age regulations for alcoholic beverages.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
04/2016 to 11/2016
ServerYotel – Boston, MA,
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Kept register accurate through correct billing, payment processing and cash management practices.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Expected in 05/2012 to to
Certified Medical Assistant: Medical Assistant PSMTHC - Pensacola, FL, GPA:
Graduated with 4.0 GPA
Expected in 05/2004 to to
High School Diploma: General Education Pace High School - Pace, FL, GPA:
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