Administrative Assistant Resume Example Bedford Weaving Mill

ADMINISTRATIVE ASSISTANT

Summary

Professional Highly Motivated Administrative Assistant with 5 1/2 years experience in scheduling, billing, and communication with vendors for a medical transportation service. Proficient in downloading data for scheduled trips for the following day, and efficiently assigning drivers to different patients that are to be transported to doctors appointments, as well as hospital discharge trips. Dispatching trips to medical transport drivers as needed, and contacting vendors when there is an issue with transportation or billing.

I am currently enrolled as an LPN nursing student at Ecpi University in Roanoke, Virginia, and have been enrolled for one year, with a graduation in July 2020, I plan to continue after graduation to work toward a Registered Nursing degree. I am excited to use the skills I have currently learned throughout nursing school.

Skills

Weaver

Weaving needle use
Warp-knitting machines
Quality inspections
Dependable independent worker

Administrative Assistant

Employee training and development
PC proficient
Faxing documents

Document retrieval
Transmitting files
Schedule management
Data entry
Customer service orientation
Self-starter
Multitasking and prioritization
Documentation and reporting

Experience

Weaver05/2006 to 11/2008Bedford Weaving MillBedford, VA

Completed minor repairs to loom and tied broken ends to restart loom.
Spliced ends to new yarn by connecting using air splicer.
Assessed woven materials to identify defects or issues with warp or binder or catch breaks causing blockages.
Restored proper weaving by repairing misdraws and crossed ends.
Arranged filling yarn packages and threaded ends into loom using hook.
Repaired filling breaks by removing broken filling and moving shuttle through shed to insert new pick.
Repaired warp breaks by splicing pieces of yarn to broken ends and threading through drop wires, heddle eyes and reed dents.
Monitored looms for weaving textiles to quickly detect issues and correct.
Communicated with supervisor about mechanical issues causing defective product.

Waitress08/2008 to 10/2012ApplebeesBedford, VA

Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Served plated dinners, buffet style dinners and passed hors d'ouevres for parties.
Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
Served average of 20 patrons daily at restaurant with consistent recommendations for exceptional service.
Checked order accuracy and food quality before delivering to customers.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Minimized customer wait times by efficiently taking and filling over 20 orders each day.
Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Calculated charges, issued table checks and collected payments from customers.

Warehouse Employee06/2013 to 10/2014Smyte Inc.Bedford, VA

Affixed accurate labels to customer packages to prevent unnecessary delays.
Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.

Administrative Assistant07/2015 to CurrentRoanoke Airport Transportation Services Inc. Roanoke, VA

Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Managed and adjusted personnel scheduling for 10 staff, monitoring resource allocation to provide optimal coverage and service.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.

Education and Training

Some College (No Degree): Licensed Practical NursingECPI UniversityRoanoke, Virginia

Resume Overview

Companies Worked For:

Bedford Weaving Mill
Applebees
Smyte Inc.
Roanoke Airport Transportation Services Inc.

School Attended

ECPI University

Job Titles Held:

Weaver
Waitress
Warehouse Employee
Administrative Assistant

Degrees

Some College (No Degree) : Licensed Practical Nursing

Administrative Assistant Resume Example

Resume Score: 80%

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