Utilize a combination of educational training, work experience and personal qualities to transcribe batches of documents independently applying standard procedures and instructions.
Increased office organization by developing more efficient filing system and customer database protocols. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Coordinated all department functions for team of ten employees.
Maintained the front desk and reception area in a neat and organized fashion. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Handled all media and public relations inquiries. Designed and maintained electronic and paper file systems.
Cooked and served meals in accordance with planned menus, recipes, portions, temperature control procedures, and facility policy. Provided nutritious, healthy, visually appealing, innovative and properly prepared and flavored food. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Ensured smooth kitchen operation by overseeing daily product inventory, inspections, purchasing, and receiving. Regularly developed new recipes in accordance with nutritional needs and budgetary considerations.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Greeted customers entering the store to ascertain their need, discussed promotions to generate return business, and answered service desk calls. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Maintained adequate cash supply in cash drawers in multiple checkout stations. Regularly sought opportunities to up sell and add on additional merchandise. Communicated all merchandise needs or issues to appropriate supervisors. Stocked and rotated inventory regularly.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office, made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Properly routed agreements, contracts and invoices through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Answered switchboard, scheduled and dispatched plumbing service calls, typed proposals and contracts, accounts receivable and payable.
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