Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Skills
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Experience
Administrative Assistant
Plainfield , ILKohl's Corp./Jul 2019 to Current
Plainfield , ILKohl's Corp./Jul 2019 to Current
- Scheduled and coordinated meetings and calendars of high-level decision-makers.
- Managed and adjusted personnel scheduling for 11 staff, monitoring resource allocation to provide optimal coverage and service.
- Coordinated meetings with other department managers and served as main liaison between department heads and executives.
- Monitored daily and weekly schedules and monthly calendar obligations for restaurant, weddings and private parties.
- Facilitated troubleshooting, maintenance and updates for office systems.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Assisted with administrative tasks, including filing, answering phones and sending emails and setting up meetings/parties.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Food Server
Augusta , GANewport Hospitality Group/Mar 2018 to Current
Augusta , GANewport Hospitality Group/Mar 2018 to Current
- Completed final preparations of dishes and quickly delivered items to customers.
- Calculated charges, issued table checks and collected payments from customers.
- Placed reservations through phone and email into Open table.
- Served average of 30 patrons daily at Symphony's restaurant with consistent recommendations for exceptional service.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Prepared dining and serving areas by setting up tables and counters.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Chef/ Management immediately.
Food Server
Fayetteville , NCNewport Hospitality Group/Feb 2014 to Mar 2018
Fayetteville , NCNewport Hospitality Group/Feb 2014 to Mar 2018
- Kept work areas, utensils and pans cleaned and sanitized.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
- Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Calculated charges, issued table checks and collected payments from customers.
- Prepared dining and serving areas by setting up tables and counters.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Prepared salads and appetizers to back up kitchen staff.
Bartender
San Antonio , TXFlixbrewhouse/Sep 2017 to Dec 2017
San Antonio , TXFlixbrewhouse/Sep 2017 to Dec 2017
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Collected and polished glassware, keeping adequate stock for expected customer loads.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Processed transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Created list of signature items to increase overall revenue.
Education and Training
High School DiplomaPahrump Valley High SchoolOct 2017City, State
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Resume Overview
School Attended
- Pahrump Valley High School
Job Titles Held:
- Administrative Assistant
- Food Server
- Bartender
Degrees
- High School Diploma
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