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Administrative Assistant Resume Example

Resume Score: 80%

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ADMINISTRATIVE ASSISTANT
Summary

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Skills
  • Safe serving knowledge
  • Outstanding customer service
  • Proficient in mixology
  • Health codes compliance
  • Basic accounting
  • Marketing and sales experience
  • Verbal communication
  • Team building
  • Problem solving
  • Excellent judgment
  • Strong communication skills
  • Organizational ability
  • Service-oriented mindset
  • Organizational strengths
Experience
Administrative Assistant
Pahrump, NV
The Pahrump Winery/Jul 2019 to Current
  • Scheduled and coordinated meetings and calendars of high-level decision-makers.
  • Managed and adjusted personnel scheduling for 11 staff, monitoring resource allocation to provide optimal coverage and service.
  • Coordinated meetings with other department managers and served as main liaison between department heads and executives.
  • Monitored daily and weekly schedules and monthly calendar obligations for restaurant, weddings and private parties.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Assisted with administrative tasks, including filing, answering phones and sending emails and setting up meetings/parties.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Food Server
Pahrump, NV
The Pahrump Winery/Mar 2018 to Current
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Placed reservations through phone and email into Open table.
  • Served average of 30 patrons daily at Symphony's restaurant with consistent recommendations for exceptional service.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared dining and serving areas by setting up tables and counters.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Chef/ Management immediately.
Food Server
Pahrump, NV
Irenes Casino/Feb 2014 to Mar 2018
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared dining and serving areas by setting up tables and counters.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads and appetizers to back up kitchen staff.
Bartender
Pahrump, NV
Champions Bar /Sep 2017 to Dec 2017
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Processed transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Created list of signature items to increase overall revenue.
Education and Training
High School DiplomaPahrump Valley High SchoolOct 2017Pahrump, NV
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Pahrump Winery
  • Irenes Casino
  • Champions Bar

School Attended

  • Pahrump Valley High School

Job Titles Held:

  • Administrative Assistant
  • Food Server
  • Bartender

Degrees

  • High School Diploma

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