Administrative Assistant Resume Example The Pahrump Winery

ADMINISTRATIVE ASSISTANT

Summary

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Skills

Safe serving knowledge
Outstanding customer service
Proficient in mixology
Health codes compliance
Basic accounting
Marketing and sales experience
Verbal communication

Team building
Problem solving
Excellent judgment
Strong communication skills
Organizational ability
Service-oriented mindset
Organizational strengths

Experience

Administrative Assistant
Pahrump, NVThe Pahrump Winery/Jul 2019 to Current

Scheduled and coordinated meetings and calendars of high-level decision-makers.
Managed and adjusted personnel scheduling for 11 staff, monitoring resource allocation to provide optimal coverage and service.
Coordinated meetings with other department managers and served as main liaison between department heads and executives.
Monitored daily and weekly schedules and monthly calendar obligations for restaurant, weddings and private parties.
Facilitated troubleshooting, maintenance and updates for office systems.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Assisted with administrative tasks, including filing, answering phones and sending emails and setting up meetings/parties.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

Food Server
Pahrump, NVThe Pahrump Winery/Mar 2018 to Current

Completed final preparations of dishes and quickly delivered items to customers.
Calculated charges, issued table checks and collected payments from customers.
Placed reservations through phone and email into Open table.
Served average of 30 patrons daily at Symphony's restaurant with consistent recommendations for exceptional service.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Collected empty plates and glasses to minimize bussing requirements between customers.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Prepared dining and serving areas by setting up tables and counters.
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Chef/ Management immediately.

Food Server
Pahrump, NVIrenes Casino/Feb 2014 to Mar 2018

Kept work areas, utensils and pans cleaned and sanitized.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Calculated charges, issued table checks and collected payments from customers.
Prepared dining and serving areas by setting up tables and counters.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Prepared salads and appetizers to back up kitchen staff.

Bartender
Pahrump, NVChampions Bar /Sep 2017 to Dec 2017

Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Processed transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Created list of signature items to increase overall revenue.

Education and Training

High School DiplomaPahrump Valley High SchoolOct 2017Pahrump, NV

Resume Overview

Companies Worked For:

The Pahrump Winery
Irenes Casino
Champions Bar

School Attended

Pahrump Valley High School

Job Titles Held:

Administrative Assistant
Food Server
Bartender

Degrees

High School Diploma

Administrative Assistant Resume Example

Resume Score: 80%

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