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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary
Experienced and accomplished self-starter with Lean Six Sigma certifications, industrial engineering and MBA degrees who is eager to shift career in a new direction, looking to leverage strong organizational, research, analytical and process improvement skills into a continuous process improvement position or industrial engineering position. Statistical Analysis Apply Lean Six Sigma and Statistical Process Control techniques to analyze economic, process and quality improvements; knowledge of Minitab and Sigma XL software Multifaceted Researcher; organizer; marketer; office manager; negotiator; program administrator Leadership Event coordination and development; track coach Organization Multi-task; prioritize; time management; efficient; self-disciplined; detail oriented Handle Pressure Able to deal in fast pace environment; deadline management, account receivables management; emergency procedures and security Team Work Effectively and professionally communicate and interact with diverse clientele with a positive and encouraging attitude; strong interpersonal and communication skills
Work History
SPC Department
Skills
MS Office 2016, Word, Excel, Publisher, PowerPoint, Outlook, QuickBooks
Experience
Administrative AssistantJan 2006 to Current
Hope Lutheran Church & School － Shawnee, KS
  • Develop spreadsheets to quickly and efficiently calculate fees and tuition to assist church and school in making budget decisions Perform cost comparisons on office supplies to achieve budget Coordinated implementation of school management software; troubleshoot all related problems Maintain multiple databases and spreadsheets for the Kansas State Department of Education Create financial reports and spreadsheets as administrator for federal school lunch program.
Graduate AssistantJan 1990 to Jan 1992
Computer Information Systems Missouri State University － Springfield, MO
  • Performed research; proctored exams for professors Tutored students in Statistics.
Industrial EngineerJan 1989 to Jan 1991
United States Postal Service － Springfield, MO
  • Developed statistical model to forecast mail volume Validated production planning and control software.
Methods EngineerJan 1988 to Jan 1989
Boeing － Wichita, KS
  • Implemented Statistical Process Control (SPC) in electrical/structural assembly departments as member of the Operations SPC Department Researched processes and designed experiments to improve manufacturing processes Analyzed data using SPSS, Pareto charts, multiple regression and multiple property optimization and other statistical techniques Taught data gathering and statistical techniques to manufacturing personnel in quality circles.
Methods EngineerJan 1987 to Jan 1988
Boeing － Wichita, KS
  • Analyzed employee suggestions for cost benefits Developed personal computer programs to support electrical/structural assembly departments Collected historical data in shop areas to determine possible process improvements.
Education and Training
Lean Six Sigma Black BeltOctober 2017Johnson County Community College
Black Belt Project ­ "Enhance retention rate at Hope Lutheran School" Project involved analyzing past satisfaction surveys to identify trends, facilitating committee meetings, performing CTQ & SWOT analyses, utilizing Basadur & AHP techniques to determine projects to enhance retention rate and presenting findings to the Board of Education. Certifications - Lean Six Sigma Green Belt and Microsoft Excel 2016 May 2017Johnson County Community College
Master of Business Administration, Computer, Information Sciences & Support Services1992Computer, Information Sciences & Support Services
Bachelor of Science, Industrial Engineering1987Missouri State University － Springfield, MORecipient, David D. Glass Outstanding Graduate Student in the College of Business Award Thesis Topic: Design of Experiments in an Industrial SettingResearched three experimental design techniques and how they can be applied in an industrial settingDesigned experiment; collected data; analyzed data using SAS and ANOVA tables Study Emphasis in Statistics/Decision Support Industrial Engineering
Kansas State University － Manhattan, KS
Interests
School Auction Co-chairman ­ for 4 years; raised $60-72K per year; coordinated over 30 volunteers Co-coordinator of Hope Relays Track Meet ­ for 10 years; over 15 teams, 600 athletes, 50 volunteers 4th-8th Grade Track Coach ­ for 7 years; coached 40-60 athletes
Skills
Decision Support, Design of Experiments, experimental design, experiment, experiments, financial reports, manufacturing processes, Publisher, Process Control, QuickBooks, SAS, spreadsheets, SPSS, surveys
Additional Information
  • VOLUNTEER ACTIVITIES School Auction Co-chairman ­ for 4 years; raised $60-72K per year; coordinated over 30 volunteers Co-coordinator of Hope Relays Track Meet ­ for 10 years; over 15 teams, 600 athletes, 50 volunteers 4th-8th Grade Track Coach ­ for 7 years; coached 40-60 athletes
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Resume Overview

Companies Worked For:

  • SPC Department
  • Hope Lutheran Church & School
  • Computer Information Systems Missouri State University
  • United States Postal Service
  • Boeing

School Attended

  • Johnson County Community College
  • Missouri State University
  • Kansas State University

Job Titles Held:

  • Administrative Assistant
  • Graduate Assistant
  • Industrial Engineer
  • Methods Engineer

Degrees

  • Lean Six Sigma Black Belt October 2017
    Black Belt Project ­ "Enhance retention rate at Hope Lutheran School" Project involved analyzing past satisfaction surveys to identify trends, facilitating committee meetings, performing CTQ & SWOT analyses, utilizing Basadur & AHP techniques to determine projects to enhance retention rate and presenting findings to the Board of Education. Certifications - Lean Six Sigma Green Belt and Microsoft Excel 2016 May 2017
    Master of Business Administration , Computer, Information Sciences & Support Services 1992
    Bachelor of Science , Industrial Engineering 1987

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