administrative assistant resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Reliable Job Title with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.

Engaging Job Title with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies.

Accomplished Job Title handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines.

Resourceful and experienced Job Title offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

  • Database and Client Management Systems
  • Computers and Technology
  • Strong Organizational Skills
  • Judgment and Decision-Making
  • Microsoft Outlook
  • Web Browser Software
  • Supply Inventory Control
  • Microsoft Office
  • Multitasking and Time Management
  • Appointment Coordination
  • Employee Training
Work History
08/2022 to Current
Administrative Assistant Crozer-Keystone Health System Broomall, PA,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
08/2018 to 11/2020
Secretary Mission Health System, Inc Burnsville, NC,
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Recorded expenses and maintained accounting records.
  • Entered data into Software system and updated customer contacts with information to keep records current.
  • Reviewed and balanced daily bank deposits and deposit report.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Recorded daily financial transactions using Quickbooks and handled payments of accounts.
  • Implemented paperless filing system for departments.
03/2008 to 06/2020
Sales Associate Blavity Inc. Los Angeles / Remote, CA,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Prepared large cash deposits with zero discrepancies.
  • Educated associates on market trends and stayed up-to-date on forecasts.
Expected in 06/2005 to to
: Ceerified Nursing Assistance
Institue of Allied Health & Commerce - Memphis, Tn.,
Expected in 06/2005 to to
Institute of Allied Health - Memphis, Tn.,
Expected in 05/1998 to to
High School Diploma :
Monahans High School - Monahans, TX
Native or Bilingual

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Resume Overview

School Attended

  • Institue of Allied Health & Commerce
  • Institute of Allied Health
  • Monahans High School

Job Titles Held:

  • Administrative Assistant
  • Secretary
  • Sales Associate


  • High School Diploma

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