Administrative And Patient Care Coordinator resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Highly dedicated and detail-oriented recent college graduate with life sciences background, eager to apply project coordination, analytical and organizational skills in various environments. Decisive leader and creative problem solver with six years of healthcare experience. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Electronic Medical Records (EMR)
  • Microsoft Office Suite (Word, Excel, PowerPoint), Slack, and Internet Applications
  • Project planning, organization, and strong attention to details
  • Effective communication, teamwork and client relations skills
  • Strategic thinking and creative problem solving abilities
  • Adaptability and positive attitude
06/2021 to Current Administrative and Patient Care Coordinator Trinity Health Corporation | Oakbrook Terrace, IL,
  • Welcome and check in patients upon arrival in a fast-paced healthcare facility
  • Respond to phone calls and emails with professionalism
  • Demonstrate outstanding customer service and assist doctors in the resolution of the non-clinical aspects of patient complaints, concerns, and questions
  • Verify and maintain medical information according to HIPAA policy and procedures
  • Utilize dental management software with accuracy and efficiency to provide assistance to patients and healthcare professionals
  • Coordinate and schedule appointments with treatment plans
  • Prepare patient files in anticipation of procedures and transfers to other physicians or departments in accordance with company policies, healthcare regulations, and dental board standards
  • Manage coordination and planning of events, staff trainings, and business meetings between healthcare providers
  • Assist in the achievement of budgeted financial goals and sustainable business results by preparing financial treatment plans and collecting payments
03/2021 to 11/2021 Recruiting and Training Coordinator Delray Beach, Florida | Delray Beach, FL,
  • Promoted open positions across social networking platforms and public events by creating suitable advertising options
  • Evaluated recruiting procedures to determine whether they can be modified to maximize efficiency
  • Supervised and provided support to the recruitment and training committees
  • Reviewed applications, scheduled interviews and communicated all logistics to candidates as well as to the interview teams
  • Conducted interviews and identified qualified candidates through various recruiting and sourcing strategies
  • Assisted in the coordination and development of course curriculum by creating weekly lesson plans
  • Presented online lessons and provided hands-on training for all aspects of dental assisting
  • Supervised trainees’ proper use of tools and equipment in a clinical setting in order to prepare them for assisting healthcare providers and patients
  • Continually promoted trainees’ development and effective use of skills in areas such as critical thinking, communication, professionalism, and problem-solving
04/2021 to 09/2021 Dental Assistant Daniel Nam DDS | City, STATE,
  • Set up and sterilized the treatment rooms for preventative care procedures and surgeries following safety protocols
  • Greeted 15+ patients daily and prepared them for their treatments ensuring their comfort resulting in positive patient feedback
  • Monitored vitals and collected patients’ medical history adhering to clinical guidelines
  • Accurately completed laboratory forms, medical clearance requests, and maintained patient record
  • Assembled lab equipment and sterilized instruments following safety guidelines
  • Assisted dental professionals during procedures practicing four-handed dentistry techniques
  • Provided patients with postoperative instructions and educated them on the importance of good oral healthcare
  • Maintained sterile and positive environment optimizing patient comfort and safety
  • Enhanced professional growth by participating in continued education programs, conferences and workshops
03/2017 to 07/2018 Administrative Office Coordinator Community Education | City, STATE,
  • Created a profile using the website for 30+ students per day and registered them for various courses
  • Handled customer inquiries and complaints and suggested resources for problem resolution in order to regain trust and increase customer satisfaction
  • Organized students’ files and performed accounting duties using Microsoft Excel to ensure that my team can easily access the information if needed
  • Collaborated with the management team in creating, editing and updating the catalog every semester in order to provide students with a detailed description of our program such as registration process and available classes
  • Became the lead person to train new employees and ensure all team members are aware of their roles and responsibilities, contributing to a 15% increase in class registration
  • Completed and mailed an average of 150 bills, contracts, and checks weekly which helped the office to efficiently finish tasks in a timely manner
Expected in 06/2020 Bachelor of Science | Biological Sciences University of California, Davis, Davis, CA, GPA:
Expected in 05/2018 Associate of Science | Biology College of San Mateo, San Mateo, CA GPA:

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Resume Overview

School Attended

  • University of California, Davis
  • College of San Mateo

Job Titles Held:

  • Administrative and Patient Care Coordinator
  • Recruiting and Training Coordinator
  • Dental Assistant
  • Administrative Office Coordinator


  • Bachelor of Science
  • Associate of Science

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