15 Years Administrative experience 13 Years Human Resource experience
Strategic Planning Organization development
Organizational and space planning Employee orientation, development, and training
Administration Specialist/HR Support11/2008
to 01/2014 Defense Centers of Excellence
Provided comprehensive senior level HR support to the Chief, HR) Provided guidance, wrote plans, conducted oversight and provided administrative support for both military and civilian personnel throughout the organization pertaining to staffing, recruitment, training, National Personnel Security System (NSPS), and NSPS to GS conversions.
Conducted interviews to gather information necessary to formulate policies.
Wrote DCoE personnel policy letters and guidance memorandums, administrative standard operating procedures and administrative internal controls per guidance of Chief HR.
Assisted Chief, HR and personnel with diverse range of personnel matters regarding recruitment, retention, staffing, personnel actions, finance, payroll and timekeeping, and career training and development by providing guidance.
Developed HR Database with Project Management Office to facilitate tasker trackers and maintained DCoE personnel records.
Independently took lead as HR point of contactPOC for the development of the HR Database (special project), produced a project plan which coordinated multiple contractor activities, clarified responsibilities and timeliness.
Demonstrated knowledge of computer operations.
Maintained comprehensive database(s): Strength management, reviewing/maintaining HR information, personnel rosters, in and out historical records, internal control review and personnel accountability records.
Utilized the databases to retrieve information to support organizational decision making.
Developed/Provided documentation or summarized information from files, including organizational charts, mission and function statements, staffing plan and manpower reports.
Established and maintained HR organizational files.
Demonstrated knowledge of DoD/VA and Service, HR/OPM/TMA, MEDCOM/MRMC regulations, policies, and precedents.
Maintained DCoE's personnel database, gains/loss reports on board manning lists, and status of hiring actions.
Managed In and Out processing procedures on all staff for DCoE Directorates and it's Centers Oversaw the execution and implementation of DoD policy on HR Service programs and ensure level of services is consistent across DCoE.
From approved policies, independently provided HR support.
For example, as the Designated as Timekeeper for DCoE and it's Center's, I managed time cards within DCoE, ensuring compliance with regulatory guidance, proper completion and timely submission and I maintained records of time in pay or non-pay status for civilian employees.) Prepared and/or monitored request for leave, passes, and personnel accounting and strength management reporting and prepare other administrative correspondence.
Prepared and submitted administrative reports, documentation and updates to management and staff as directed Responsible for administering various civilian and military personnel related programs such as telework, incentive awards, performance management and evaluations, payroll issues, training, career management, leave transfer program, etc.
Utilizes a professional knowledge of the operational and performance characteristics of personnel management and administrative requirements and techniques.
Performs the following type duties: civilian personnel programs which include civilian appraisals, recruitments, promotions, civilian pay, performance management recognition system, and efficiency reports.
Executed the DCoE's Newcomers Orientation on a quarterly basis for all incoming staff Briefed senior leaders/HR management services and prepared briefings for their use.
Demonstrated an ability to communicate effectively orally and in writing Reviewed briefings for senior leaders (to include general officers) to determine the impact on the overall personnel administrative processes and the feasibility of making modifications to accomplish mission requirements.
Performed the work of records management coordinator for HR and maintained personnel information, perform files maintenance, and ensured prescribed disposition of files is in accordance with regulations.
Inspected Directorates and Component Centers' files to ensure they comply with standing records keeping requirements, regulatory guidance, and/or policies.
Updated and maintained DCoE personnel strength and billet accountability through daily management of the DCoE authorized manning document (DCoE staffing plan).
Ensured personnel were slotted against the correct positions.
Demonstrated a knowledge of DCoE organizational structure, mission, functions, policies of DoD field operating agencies/offices and the HQs elements in order to advise managers and supervisors on procedures for processing personnel actions.
Coordinated with senior level personnel, supervisors, and managers throughout DCoE, its Component Centers, DHA, OASD(HA),MEDCOM/MRMC, Military Services, private and non-profit institutions , and Directorates as well as high ranking military and civilian action officers and staff principals.
Has detailed knowledge of the relationships between HRC Command Group, Directorates and Staff, which are dispersed over multiple geographical locations.
to 11/2008 NRH National Rehabilitation Hospital
Managed a team of 19 staff members to include Physicians, Payroll, Front office administration, scheduling and planning) Established and maintained electronic records management for all incoming and outgoing correspondences, Accounts Receivable/Payable.
Initiated administrative correspondence of a routine nature; researched files and records for data and developed back-up support for comments and made recommendations.
Assured that internal systems and procedures for carrying out the front office administrative functions met the requirements of balancing costs, benefits, productivity, and effectiveness by taking independent action to secure the required administrative and managerial support to meet operating requirements.
Coordinated and hosted staff meetings to explore solutions to problems and recommends action based on the results of individual inputs that impact the administrative operations of the team.
Defined administrative and functional responsibilities and reported consistency with operational policy, new and revised policies.
Coordinated Therapists and Physicians schedules by operating automated office management systems to support functional areas of responsibilities and trains co-workers and managers to use these systems.
Knowledgeable of computer operations, software installation procedures, and the relationships between different hardware components.
Served as Spanish translator.
Independently assisted personnel with diverse range of personnel matters regarding recruitment, retention, staffing, personnel actions, finance, payroll and timekeeping, and career training and development by providing sound counsel and guidance.
Monitored internal training requirements for NRH personnel.
Ensured all staff performance evaluations were submitted on time.
Maintained roster showing suspense dates for all evaluations.
Reviewed evaluation reports for administrative correctness and submitted to appropriate personnel.
Independently managed NRH time cards while ensuring compliance with regulatory guidance, proper completion and timely submission.
Maintained records of time in pay or non-pay status for all employees.
Provided key administrative support services to facilitate accomplishment of NRH HR & Management Services Branch mission.
Developed, initiated, and implemented administrative policies and procedures for assigned areas of responsibility.
Ensured actions were tasked to the appropriate subordinate staff (Clinic Coordinator and Therapists).
Maintained suspense controls on actions.
Maintained continuous liaison and communication with Physical and Occupational therapy departments to ensure assigned actions are handled within prescribed time limits and that responses conform to procedural and substantive requirements.
Analyzed project plan to determine the impact on the overall personnel administrative processes and the feasibility of making modifications to accomplish key treatment requirements for all patients.
Demonstrated knowledgeable of pertinent treatment budget, personnel andgeneral administrative regulations and policies to accomplish all required administrative actions and to advise supervisors and employees in the handling of actions and resolution of problems.
Demonstrated knowledgeable of the NRH organizational structure, mission, functions, policies.
Interpreter and Translator (Bilingual Front office Administrator)01/1998
to 01/2001 PG County District Court Clerk's Office Upper Marlboro – MD
Translated and interpreted official court documents and provided customer service for Spanish speaking clients Composed and distributed inter-departmental memorandums (email, documentary and voice) ensuring timely delivery and receipt of important information while maintaining confidentiality.
Responsible for the initiation of administrative correspondence of a routine nature; researched files and records for data Demonstrated basic knowledge of computer operations, software installation procedures, and the relationships between different hardware components.
Prepared and submitted administrative reports, documentation and updates to management and staff as directed Maintained suspense controls on all actions.
Sr. Administrative Specialist04/1996
to 09/2003 Maryland Army National Guard – Laurel,
Provided comprehensive senior level HR support
Provided operational, administrative, and logistical support, managed personnel files and analyzed plans to provide substantive advice on staff actions/ correspondence
Maintained records, order and control supplies/equipment, and support briefings and presentations
Responsible for scheduling meetings
Responsible for the initiation of administrative correspondence of a routine nature; researches files and records for data
Prepared and distributed military orders for travel Managed Payroll time cards within the 629th MI Battalion, ensuring compliance with regulatory guidance, proper completion and timely submission
Maintains records of time in pay or non-pay status for civilian employees, Independently planned, developed, and executed the military personnel support services and administrative management programs, initiatives and activities for the Human Resources Branch within unit
Maintained internal training requirements for military personnel.
Reviewed all military performance evaluation reports and awards for administrative correctness and submitted to appropriate departments for processing.
Established internal procedures to secure adequate control in terms of deadlines, progress reports, and directives and initiatives
Analyzed and reviewed documentation procedures and controls, files, directives, forms, records control and disposal procedures and office automation.
Ensured actions were tasked to the appropriate subordinate staff offices.
Addressed and resolved general payroll-related inquires.
Captured key feedback from employees during exit interviews.
Supported human resources staff with new hire orientations and monthly departmental meetings.
Certificate: Administrative Specialist1 1998Adjutant General School-
La Clinica Del Pueblo-
I would make this the header for each page I would remove this as these points are highlighted throughout your resume.
How many databases did you maintain, one or more than one.