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Administration Specialist Resume Example

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ADMINISTRATION SPECIALIST
Professional Summary

Enthusiastic registered nurse eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of patient centered care and medication management. Motivated to learn, grow and excel in the ambulatory setting.

Skills
  • Customer Relations
  • Staff Training
  • Relationship development
  • Operational improvement
  • Team management
  • Social marketing
Work History
Administration Specialist | 09/2000 to 01/2011
US Army - Garden Grove, CA
  • Collected, arranged and input information into database system.
  • Generated reports of findings to help management with making key decisions.
  • Tracked and analyzed reports to determine needed improvements.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Psychiatric Registered Nurse | 01/2013 to 06/2013
College Hospital - Santa Ana, CA
  • Delivered medications via oral, and intramuscular injections, monitoring responses to address new concerns.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Verified patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications and prevention methods.
  • Identified patient care requirements by establishing personal rapport with patients and families.
  • Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
  • Identified learning needs of patients and families and responded with advocacy and health education.
  • Assessed physical, psychological, physiologic and cognitive status of patients.
  • Performed patient assessments to monitor expected response to medications, altering treatment plans as needed.
  • Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
  • Administered medication and treatments to patients to observe and record responses.
  • Monitored vital signs, nutritional intake and signs and symptoms of complications to report deviations to supervisor.
  • Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
Independent Sales Manager | 02/2015 to 09/2020
LuLaRoe - Corona , CA
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Demonstrated products and specific features at customer locations and special events.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
  • Coached customers' staff and demonstrated product use and maintenance.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Education
Los Angeles County College of Nursing And Allied Health - Los Angeles, CA | Associate Degree in NursingNursing, 01/2011
California State University - Dominguez Hills - Carson, CA | BSN Nursing, 12/2012
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Resume Overview

Companies Worked For:

  • US Army
  • College Hospital
  • LuLaRoe

School Attended

  • Los Angeles County College of Nursing And Allied Health
  • California State University - Dominguez Hills

Job Titles Held:

  • Administration Specialist
  • Psychiatric Registered Nurse
  • Independent Sales Manager

Degrees

  • Los Angeles County College of Nursing And Allied Health - Los Angeles , CA | Associate Degree in Nursing
    California State University - Dominguez Hills - Carson , CA | BSN

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