administration and office assistant resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
In search of an opportunity, where learning and gaining new experiences are prevalent, a working environment that is open to innovation, meaningful, and challenging; which also contributes to my daily knowledge and growth as a professional.

I'm an English speaking native speaking some Arabic. I have experience in a number of industries such as:

  • Health care
  • Education
  • Customer service
  • Office Administration
  • Telecommunication
  • I have exceptional oral and written communication skills.
  • I'm dependable, flexible, self-motivated, outgoing, hardworking, eager to learn and able to work with diverse populations.

  • 35 wpm typing speed
  • Computer literate
  • Intermediate in Excel, Microsoft, and Windows
  • Experience with Medical billing, typing dictations, filling, and scheduling
  • Experience with deposits and invoices
B.S.: Educational Studies, Expected in 2018
Walden University - Minneapolis, Minnesota

Walden University, B.S. Minneapolis, Minnesota,

Certificate: Medical Coding and Organizing EKG, Expected in 2004
Cardiology Tech Internship:Harrison Career Institute - Baltimore, Maryland

Bon Secour Hospital, Baltimore, Maryland, December 2004- February 2005 Cardiology Tech Assisted Lead Cardiology Tech's in performing EKG's Holter Monitoring, Stress Testing on Patients with heart abnormalities, worked side by side with doctors in Stress test. Persantine Testing, Medical Coding and Organizing EKG's

Certificate: Cardiovascular Technology, Expected in 2004
Harrison Career Institute - Baltimore, Maryland

Bachelor of Educational Studies, Status: Currently Ongoing Harrison Career Institute, Certificate, Baltimore, Maryland Cardiovascular Technology

Diploma: Early Childhood Education, Expected in 2003
Northwestern High - Baltimore, Maryland

Northwestern High, Diploma, Baltimore, Maryland, August 1999-June 2003 Career Study, Early Childhood Education, Status: Completed Internships

High School Diploma: Early Childhood Education Internship, Expected in
Dickey Hill Elementary School - Baltimore, Maryland

Dickey Hill Elementary School, Baltimore, Maryland, February 2003- June 2003 After School Counselor Assisted after school staff with daily routines and activities for the Children. I helped with homework, and used different methods of teaching depending on child's needs


Self starter of women's empowerment group: Her Bookclub, which is a group that I started amongst women where we discuss books, world events and everyday topics.

Self starter of an online store Bazaar-Treasures: a store for women who love vintage, retro and modern style clothes..

Administration and Office Assistant, 01/2015 to Current
Keiser UniversityNaples, FL,
  • Greet personnel and visitors
  • Collect and assign mail to appropriate location
  • Answer phones and direct calls
  • Handle customer service inquires
  • Invoices
  • deposits
  • Track data on Microsoft Excel sheet
English Instructor, 10/2013 to Current
Beth Israel Lahey HealthWestwood, MA,
  • Private Tutor for Women and Children
  • Assist students academically in whichever subject(s) the students are seeking improvement.
  • Provide students with consistent, ongoing academic support
  • Esl and Conversational English tutoring
  • Created progress charts using Microsoft Excel
  • Created lesson plans using Microsoft Office
Assistant Class Teacher, 02/2014 to 05/2014
Small Talk International PreschoolCity, STATE,
  • Organized and lead activities designed to promote physical, mental, and social development.
  • Planned and conducted activities for a balanced program of instruction, that provides students with opportunities to observe, explore and learn through play.
International Adviser, 06/2011 to 08/2013
Vodafone UK Cairo EgyptCity, STATE,
  • Catered to consumers personal and business needs with quality customer care.
  • Troubleshooted all technical difficulties for mobile devices, mobile broad- bands, and tablets,
  • Assisted with light billing, and account management inquiries
Cardiology Technician, 03/2009 to 04/2011
Johns Hopkins Hospital BaltimoreCity, STATE,
  • Performed Non-Invasive Cardiac Test for adults, as well as pediatric patients.
  • Ekg's, Monitor placement, Event Monitor placement, Stress Echo, Stress Test
Other Professional Experience, 05/2003 to 10/2008
Other Professional ExperienceCity, STATE,

Between the years of 2003-2008 I have worked for customer service companies, health care agencies, and doctor's offices, as well as participated in job training programs. I have overall gained a substantial amount of work experience that makes me an ideal candidate for your organization.


Harrison Career Institute, Certificate, Baltimore, Maryland

Cardiovascular Technology


An English speaking native; also speaking some Arabic.


Cardiology Technician:

  • Ekg
  • Stress Testing
  • Holter Monitoring
  • Nuclear Medicine
  • Medical Billing
  • Medical Terminology
  • Medical Dictation

Customer Service:

  • Excellent Interpersonal Skills
  • Empathetic
  • Sense of Humor
  • Receptive to consumers needs
  • Excellent problem solving skills


  • Created comfortable environment for students
  • IELTS Exam Preparation
  • Open discussion
  • Conversational English


  • Intermediate Typing Sklls 35wpm
  • intermediate Microsoft, Excel, Windows


  • Creative Visions
  • Excellent Wordplay
  • Social Media Savvy
  • Technology Savvy
  • Relatable personality
  • Keen sales approach

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Resume Overview

School Attended

  • Walden University
  • Cardiology Tech Internship:Harrison Career Institute
  • Harrison Career Institute
  • Northwestern High
  • Dickey Hill Elementary School

Job Titles Held:

  • Administration and Office Assistant
  • English Instructor
  • Assistant Class Teacher
  • International Adviser
  • Cardiology Technician
  • Other Professional Experience


  • B.S.
  • Certificate
  • Certificate
  • Diploma
  • High School Diploma

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