Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Focus

To become a team member of an excited, skill driven team to maintain a clear and well focused agenda on the task at hand, and to complete the task with the best possible outcome. Always foster a positive atmosphere for co-workers, clients, and staff. And, to maximize each benefit possible, while minimizing, to the greatest extent possible, any potential cost.

Summary of Skills
  • Excellent motivator
  • Listen to understand
  • Conflict resolution
  • Job Quality Assurance
  • Harnessing and maximizing effectiveness while minimizing overhead and negative moral
  • One on One Mediation for Re-Training Purposes
  • Data Entry
  • Microsoft Office
  • Initiate efficiency
  • Foster a positive atmosphere in all arenas
  • Deliver and Maintain Highest Quality of Customer Service in the Industry
  • Mange other team members
  • Effect positive change when deemed necessary

Researched, implement, trained, and utilize new manufacturing and accounting software.

Implemented EDI integration into our accounting system

Redesigned job flow to maximize efficiency while reducing overhead

Created and Implemented an employee cross training system to ensure continuation of excellence of customer service

Researched , placed, and maintained health care benefits program

Seek out self motivated, reliable, results oriented individuals who are able to thrive in a fast paced, multi-tasking, competitive, though provoking environment to hire

Professional Experience
04/1993 to Current Administration Firstservice Residential | Orange, FL,
  • My duties have included the implementation of a new manufacturing/accounting software system.
  • Train and cross train all team members for that software so that each co-worker will be able to perform any task required quickly and efficiently should the need arise due to another's absence.
  • Create and implement time saving measures to get manufacturing jobs to and from each area more efficiently.
  • Re-design the flow of work that was previously in place, in order to streamline each process so that we are able to maximize our ability to handle larger orders within a smaller time frame.
  • Foster a positive atmosphere for co-workers, visitors, and customers Deliver Highest Level of Customer Service Human Resources, including but not limited to, research, design, compilation, and distribution of OSHA standard compliant, company wide Safety Manual Research, implement, provision, and the continual overseeing of heath benefits to over 300 employees Preparation and executing payroll as well as state mandated E-filing payroll taxes, child support deduction, reporting, and E-Filing.
  • E-Filing of Sales Tax monthly Union Liaison including, but not limited to, formulate, input, execute and finalize all union related reports.
  • Ensure deductions and allowances are correct each week on every union employees' check Data Entry Billing Accounts Receivable Accounts Payable Shipping - including obtaining rate quotes for customers, ensuring each job is ready on our dock to ship and there is a freight truck there to complete each shipment Inside Sales Outside sales - traveled the United States to ensure our customers' complete satisfaction with our work.
  • From our craftsmanship, paint, and customer service to our packing and shipping methods.
  • I was also responsible for obtaining any new prospects or work while traveling and while in office.
  • Resolution of customer disputes Resolution of employee disputes Created new part numbers for our evolving parts inventory Maintain a well-planed part numbering system in order to add, change or delete an item for inventory.
  • Help facilitate maintenance of inventory control Help customers design products for their particular need or use, assign part numbers to those products, and add them into inventory.
  • Implementation of document exchange, including purchase orders, purchase order acknowledgements, order status reports, ship status reports, and payment to an EDI Platform Renewal/Extension of large contracts each year Maintain the ability to expedite orders for customers' whose jobs are time critical.
  • Microsoft Office.
Expected in 1993 Bachelor of Science | Criminology University of Tampa, Tampa, FL GPA:


Expected in 1991 Associate of Arts Degree | Associate of Arts Hillsborough Community College, Tampa, FL GPA:
Expected in 1989 High School Diploma | Diploma Chamberlain High School, Tampa, FL GPA:
Professional Affiliations

Alpha Phi Sigma National Criminal Justice Honor Society

Pi Sigma Alpha National Political Justice Honor Society


accounting software, Accounts Payable, Accounts Receivable, streamline, benefits, Billing, Conflict resolution, contracts, Customer Service, Data Entry, EDI, Filing, Human Resources, Inside Sales, inventory, inventory control, Microsoft Office, Outside sales, paint, payroll, Quality Assurance, reporting, Research, Safety, Sales, Shipping, Tax, tax filing

Additional Information
  • Time Management
  • Speaking in order to evoke a calm demeanor
  • Effecting others in such a manner to effectively make each individual feel heard and understood

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • University of Tampa
  • Hillsborough Community College
  • Chamberlain High School

Job Titles Held:

  • Administration


  • Bachelor of Science
  • Associate of Arts Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: