Active Duty Soldier Resume Example
Experienced in radio communications and information technology covering a wide range of systems and equipment. Looking for a position in IT customer service or product development. Pursuing a career in Information Technology. Experienced in managing, operating, maintaining, and troubleshooting radio and network equipment. Also managing enterprise accounts for commercial devices and provisioned several mobile devices. Acquired leadership skills to train and mentor for managing personnel and equipment. Developed technical skills through military and civilian training with online training and first-hand experience. Hardworking individual, capable of maintaining equipment, completing priorities and briefing leadership. Knowledgeable about risk, safety gear and environment assessments. Valid Secret clearance.
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United States ArmyCity , STATE
- Advised active duty personnel on operations, intelligence and risk assessments in daily briefings
- Supervised more than $1.5 million in high-value equipment, maintaining zero loss record over 3 years
- Operated on variations of communication equipment to improve operational activity
- Developed training plans to educate and develop soldier skills on communication equipment
- Managed and archived quality documentation and participated in internal and external quality audits
- Developed team communications and information for training meetings
- Conducted training and change management processes to improve operations
- Determined and recommended methods to address improvement opportunities
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
- Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
- Welcomed visitors to office, communicated arrival to team and managed visit expectations
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Patrolled designated coverage areas and evaluated terrain for defensive use
- Supervised more than $1 million in high-value equipment, maintaining zero loss record over all assigned equipment during operations
Sunny ElectronicsCity , STATE
- Installed more than 10 variations of car audio equipment per day into customer vehicles
- Installed more than 2 variations of car alarms and security systems per day into customer vehicles
- Installed more than 15 GPS tracking systems into variations of large fleet per day customer vehicles
- Operated variations of shop equipment for preparation, installation and customizations
- Maintained variations of shop equipment to maintain workflow of installations
- Handle 10 calls per day to address customer inquiries and concerns
- Detailed variations ofvehicles for customers and management personnel
- Resolved audio and video problems, improved operations and provided exceptional customer support
- Worked with moody customers to understand needs and provide exceptional service
- Increased customer satisfaction by resolving audio, video, and alarm issues
Southern High SchoolCity
- Continuing education in Computer Networking
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Resume Overview
School Attended
- Southern High School
- Post University
Job Titles Held:
- Active Duty Soldier
- Car Audio Technician
Degrees
- High School Diploma May 2008
Bachelors in Computer Information Systems - Some College Credits : Computer Networking
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