Acting -Talent Acquisition CoordinatorApr 2015 to May 2016
JetBlue Airways － Orlando, FloridaExperienced with full lifecycle recruitment, including candidate sourcing, pre-qualification, screening and interviewing. Experienced with sourcing, tracking and managing candidates within Peoplefluent. Review candidates that have applied to requisitions to identify those with the qualifications to be phone screened. Conduct phone screens of candidates utilizing Behavioral Based Interview fundamentals to deliver a quality slate of candidates to Talent Acquisition Managers. Work closely with the Talent Acquisition colleagues to meet Service Level Agreement guidelines and expectations. Attend weekly meetings and provide updated information on numbers of candidates to attend Orientation.
Reservations Crew ESPMar 2014 to Current
JetBlue － Orlando, FloridaAnswer incoming calls from customers with their reservations , changes refunds , answer inquiries and questions, handle complaints, troubleshoot problems and provide information in a friendly and knowledgeable conduct, Problem solver handling a wide range of situations, research required information using available resources, identify and escalate priority issues, route calls to appropriate resource, document all call information according to standard operating procedures
Real Estate AgentMay 2005 to Mar 2014
Real Estate － Orlando, FlDevelop new prospects through direct calls, mailings and visits. Generate new listings and provide clients with information they need with the selling of their property . Attend monthly activities to introduce our services. Meet with clients to understand individual needs. Conduct presentations to Brokers, follow-up with previous registered guest and record calls and actions. Attend real estate Trades shows , Expo to promote locally and out of state. Prepare and negotiate sales agreements. Coordinate appraisals, inspection, final walk through. Attend monthly sales meetings.
Staffing CoordinatorApr 2003 to Jul 2004
QPS Staffing － Milwaukee, WIInterview and process candidates to be placed in different work assignment by screening candidates applications. In charge of the seven top accounts to fill open positions based on the companies policies and procedures guideline. Screened candidates for drug screen and background. Maintain high “fill-rates” and high “assignment rates” with only quality associates. Responsible for processing the new employee's paperwork and getting the employees started such as I9 forms, payroll forms badges, orientations. Assisted On-site Human Resources Manager with the first day of work to ensure smooth process of all employees and 100 % attendance. Provided onsite training and developed personnel policies and procedures handbooks and communicated employees on the specific on-site facility. Communicated benefit information to employees and corrected payroll issues. Monitor performance and conducted exit interviews. Maintain Rosters, submit weekly reports, attend meetings. Visit On-site to supervise performance. Follow up with candidates for pending documents.
Special AssistantJan 1993 to Dec 2000
Puerto Rico Police Department － San Juan, PRStarted working at the Police Department in the recruitment Department for police officers. Attended schools and colleges to recruit candidates, processed candidates with the minimum qualifications. Initiated written examination test ,background investigation check ,medical, physical fitness test, drug and psychological test. Once completing minimum qualifications submitted recommendation letter to Superintendent for final approval. Maintain custody of confidential files of background investigations that needed to be disqualified or further investigated. Promoted to work with the Chief of the Police Department 1996 in the Communications and Press Department. Prepared Press Conference, Press releases. Communicated relevant information to the Superintendent for immediate action. Kept custody of high profile events. Attended community meetings and prepared reports. Monitor daily radio stations and local TV for immediate respond. Schedule meetings and travel arrangements. In 1997 was promoted to handle high profile Police Officers termination. Created and managed more than250 confidential personnel records. Participated in the evaluation of police officer termination process and final determination. Assisted with questions regarding status of the investigation to related parties and process to surrender officers firearm and resolved any issues related to the termination. Attended subpoena for depositions.
