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acting assistant chief of mental health resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated psychologist committed to serving Veterans and mental health providers through effective leadership and passion for helping others. Known for strategic planning and continuous process improvement to bolster service delivery and enhance mental health care. Seeking an opportunity to grow in an administrative role, where Veterans and staff alike can benefit from improvement in service delivery from a policy and procedures as well as direct service delivery perspective.

Skills
  • Crisis intervention
  • Suicide Risk Screening & Intervention
  • Psychosocial & Behavioral assessment
  • Treatment planning & implementation
  • Outcome Assessment & Measurement
  • Case management
  • Multidisciplinary team consultation
  • Individual, family & group counseling
  • Treatment compliance measurement
  • Early treatment interventions
  • Behavior management programming
  • Goal & value setting
  • Supervision
  • New & on-going employee training
  • Team dynamics & rapport building
  • Program evaluation
  • Research methods & dissemination
  • Computerized medical records use
  • Training and Development
  • Verbal and Written Communication
  • Complex Problem Solving
  • Work Planning and Prioritization
  • Performance Tracking and Evaluation
  • Documentation and Reporting
  • Project Planning
  • Problem Resolution
  • Teamwork and Collaboration
  • Scheduling and Coordinating
  • Strategic Planning
  • Process Improvement
Experience
12/2021 to Current Acting Assistant Chief of Mental Health Universal Health Services | Oklahoma City, OK,
  • Work as a GS-13 psychologist for 40 hours per week.
  • Accepted detailed to assist in leading of the outpatient mental health department in absence of Assistant Chief of Mental Health.
  • Serve as co-chair of the CIMR committee.
  • Facilitate morning all outpatient staff huddles, and weekly program related staff meetings for the SUD specialty care team, the BHIP team, the mental health nurses, and the mental health scheduling staff.
  • Provided updates to ACOS of mental health regarding procedures, policy changes and personnel matters.
  • Implemented measurement based care for outpatient Veterans.
  • Collaborated with outpatient staff, group practice manager, mental health AO and PSA, and mental health ACOS to develop a episode of care model for BHIP and specialty care to meet the mental health needs of local Veterans.
  • Conducted interviews and hired new employees to accommodate mental health department needs.
  • Provide coverage for the Acting ACOS for Mental Health when delegated.
  • Work to identify the elements of clinical or administrative practices that contribute to or create an atmosphere for Veteran and staff dissatisfaction, and develop change strategies to improve satisfaction and morale.
  • Consult with staff and providers outside of mental health as a content area expert in outpatient mental health.
  • Provide day to day clinical supervision of outpatient mental health service providers to include staff, interns, and students.
  • Receive outpatient consults for mental health services and make assessments of the Veterans referred and the type and scope of services required by each Veteran in regard to general or specialty mental health services.
  • Use Evidence Based Practice models to provide specialty PTSD, and SUD treatments.
  • Advise the ACOS of Mental Health of any issues which need to be resolved on a higher level.
  • Hear and assist in the resolutions of conflict and grievances of Veterans and staff.
  • Interview candidates for vacancy positions and recommend appointments.
  • Train new staff in policies and procedures in the outpatient clinic.
  • Assign work based on availability, priorities, consideration of difficulty and the capabilities of the employees.
  • Started three quality improvement program with the outpatient mental health clinic to include a services flow project, a measurement based care project, and process standardization project.
  • Organize and delegate work tasks, set priorities, and work to meet multiple deadlines.
  • Provide evidence based treatments to Veterans based on clinical practice guidelines.
  • Assist staff in gaining access to training in empirically supported treatments and the use of these tools in the outpatient mental health clinic.
  • Monitoring of program status to include Veterans awaiting clinical services, as well as the outcome and progress of Veterans in current outpatient services.
  • Attend and participate with many committees and workgroups that contribute to the effectiveness of the Sheridan VA overall.
  • Review outpatient staff productivity and discuss methods for improving productivity and mental health access.
  • Work with VISN and national partners to improve outpatient mental health access.
  • Focus on team building and improving morale through open communication and encouragement of good boundaries, self-care, and encouraging open communication and fun banter during staff meetings.
  • Serve as an active partner in providing coverage for mental health leadership members as needed.
  • Utilize multiple sources of VA data to assist in making decisions for the mental health service line.
01/2020 to 11/2021 Clinical Psychologist - MHRRTP George Mason University | Fairfax, VA,
  • Worked as a GS-13 Clinical Psychologist for 40 hours per week.
  • Facilitated individual and group sessions with Veterans to build rapport and deliver therapeutic interventions to reduce symptoms of PTSD.
  • Create new treatment group based on specific needs of Veterans enrolled in care.
  • Implemented empirically based interventions (i.e. CPT, PE, CBT-CP, CBT-I, etc) to promote positive behavior changes in Veterans with PTSD and co-occurring disorders.
  • Wrote comprehensive goals and patient treatment plans.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Functions as a member of the pre-doctoral psychology internship training committee by mentoring and training newly hired psychologists, psychology interns, psychology practicum students, and nurse practitioner students on clinic standards and procedures, ethics, treatment protocols, and for licensure.
  • Collaborated with psychiatric prescribers, medical providers, nurses, counselors, and social workers to provide comprehensive patient care.
  • Evaluated treatment outcomes and modified CPT cohort treatment programming to evolve and meet the needs of Veterans based on qualitative and quantitative data.
  • Consult with colleagues and students on the psychosocial treatment of Veterans.
  • Provides education and consultation to staff and students of multiple mental health units through the provision of didactic lectures and ground rounds presentations.
  • Created and co-leads a research workgroup, established to create research opportunities for Sheridan VA staff.
  • Complete timely and thorough clinical charting and documentation as required by the healthcare system.
  • Supervised and participated in the creation a LGBT specific treatment component to be paired with the existing CPT residential programming for this specialty cohort.
  • Co-created two new specialty CPT residential cohorts - MST and Women's only with specific programming.
11/2014 to 12/2020 Clinical Research Psychologist Scientific Games | Las Vegas, NV,
  • Worked as a GS-13 Clinical Research Psychologist for 40 hours per week.
  • Served as the lead clinician responsible for assignment, supervision, and evaluation of all offered clinical services.
  • Worked in tandem as part of a three person leadership team to ensure effective and efficient research and clinical productivity.
  • Develop and conduct clinical research protocols investigating suicide risk in veterans.
  • Conduct neuropsychological assessments with Veterans.
  • Conduct screening and diagnostic assessment across the full spectrum of mental illness to include depression, anxiety, substance misuse, severe mental illness, cognitive functioning and other behavioral conditions resulting in disruption of the veteran’s daily life functioning
  • Train and supervise research assistants and psychology postdoctoral fellows in clinical assessment, clinical rapport, research protocol integrity, empirically based treatment protocols, data collection and entry skills, and in dissemination of scientific findings.
  • Assess veterans for suicide risk, and determine level of care needed based on identified suicide risk.
  • Provide formal suicide-risk consultation to VA clinicians that includes compressive clinical case reviews for suicide risk, risk management strategies, diagnostic clarification, and treatment recommendations.
  • Oversee and supervise the clinical consult service for suicide risk assessment
  • Provide brief psychological interventions to Veterans based on clinical risk and current life events.
  • Provide clinical coverage for veterans with complex mental health and physical health co-morbidities who are participating in a clinical research protocols, both brief (1 day to 1 week) and/or extended (1 year+).
  • Dissemination of scientific findings through local, national, and international conference presentations and manuscript publication.
  • Conceptualize, write, and submit applications for research grant funding.
02/2013 to 10/2016 Clinical Program Director Loyola Marymount University | Los Angeles, CA,
  • Worked as a licensed clinical psychologist and program director of a health psychology practice for 15 hours per week.
  • Developed assessment and treatment protocols based on empirical support.
  • Provided individual, family, & group therapy for behavioral, mental health, and physical health complications to children, adolescent, adults, and elderly patients.
  • Assessed and provided interventions aimed at addressing the behavioral issues that impacted physical health and wellness.
  • Worked with clients to develop skills to promote health & improve quality of life.
  • Connected clients to additional community resources.
  • Collaborated with interdisciplinary management team to develop programming, service coordination & community outreach efforts.
  • Oversaw daily operations of health psychology program functions.
  • Managed program operations and provided strategic leadership for multidisciplinary staff members.
  • Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
  • Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
  • Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
  • Designed and implemented standard operating for optimal efficiency.
  • Established community relationships to promote this health psychology program.
  • Developed robust marketing plans to increase awareness of programs.
08/2012 to 08/2014 Postdoctoral Research Fellow Salt Lake City VA - MIRECC | City, STATE,
  • Worked as a GS-11 provisionally licensed psychologist for 40 hours per week.
  • Conducted neuropsychological assessments with Veterans.
  • Conducted screening and diagnostic assessment across the full spectrum of mental illness to include depression, anxiety, substance misuse, severe mental illness, cognitive functioning and other behavioral conditions resulting in disruption of the Veteran’s daily life functioning.
  • Assessed Veterans for suicide risk.
  • Provide compressive clinical case reviews for suicide risk, risk management strategies, diagnostic clarification, and treatment recommendations for VA clinicians.
  • Provide brief psychological interventions to Veterans based on clinical risk and current life events.
  • Dissemination of scientific findings through local, national, and international conference presentations and manuscript publication.
  • Proposed and implemented research focused on suicide risk associated with chronic pain and other chronic health conditions.
  • Supervised research assistants and delegated tasks for increased performance.
  • Produced well-written and thoroughly vetted research papers for industry journals.
  • Collected and analyzed data to maintain computer database of research statistics.
  • Adhered to all regulatory standards and university regulations for reporting.
  • Implemented design safety procedures to enable effective collection methods.
  • Documented analytics information that had been gleaned from all research.
07/2011 to 07/2012 Intern Central Texas Veterans Health Care System | City, STATE,
  • Worked as an psychology intern for 40 hours per week.
  • Learned and implemented numerous empirically based treatment protocols (CBT for Insomnia, CBT for Chronic Pain, Cognitive Processing Therapy (CPT), Prolonged Exposure (PE), Motivational Interviewing (MI), Biofeedback, etc.).
  • Provided mental health care in a variety of VA mental health clinics to include Primary Care-Mental Health Integration (PCMHI), Behavioral Health Consultation Clinic, Outpatient Mental Health Clinic, PTSD Clinic Team, and the Physical Medicine and Rehabilitation (PM&R) clinic.
  • Used brief behavioral and psychosocial assessments and interventions for mental health symptoms such as depression and anxiety to behaviors that impact physical health such as medication compliance.
  • Used biofeedback techniques to assist veterans in managing stress, anxiety, anger, pain and other health related conditions.
  • Taught self-management strategies and used home-based practice interventions.
  • Triaged acute mental health concerns and referred for specialty mental health services when appropriate.
  • Provided behavioral health interventions and stepped levels of care for tobacco cessation, substance misuse, weight management, and coping with chronic illnesses.
  • Used stress management, sleep hygiene, relaxation training and other appropriate intervention based on patient need.
  • Consulted with other medical team members about patient plan of care.
  • Conducted ‘curbside’ consultation and intervention, and provided education to other health care team members about mental health symptoms and their impact on physical health.
  • Conducted assessments for solid organ and bone marrow transplants, interferon treatment, pain pump placement, and bariatric surgery.
  • Trained other mental health providers in appropriate assessment for transplantation and bariatric surgery.
  • Provided individual, couples, and group therapy for mental health diagnoses, chronic pain, chronic illness management, insomnia, weight management, substance misuse, and tobacco cessation.
  • Conducted in-depth PTSD assessment.
  • Provided individual and group therapy for PTSD symptom management skills, anger management and disruptive behaviors, acceptance and commitment therapy, and cognitive processing therapy.
  • Provided individual therapy with Prolonged Exposure.
  • Taught mindfulness-based strategies for management of hyperarousal, anger, and other disruptive behaviors.
  • Conduced assessments for TBI, PTSD, and chronic pain.
  • Provided individual, couple, and group therapy for individuals in the physical medicine and rehabilitation clinics.
  • Conducted a multidisciplinary polytrauma group that focused on integrated treatment of TBI, PTSD, and chronic pain.
  • Severed on a multidisciplinary chronic pain clinic team that provided in-depth comprehensive assessment of chronic pain and response to treatment, as well as continued care of the veteran.
12/2006 to 07/2011 Program Director Allies Family Services | City, STATE,
  • Worked as a Developmental Therapist and PSR therapist for 40 hours per week.
  • Oversaw daily operations of the Developmental Therapy and Psychosocial Rehabilitation program functions.
  • Assessed children, adolescent, adults, and elderly patients for developmental disabilities and mental health concerns.
  • Developed, implemented, oversaw the provision of and outcome of treatment plans for individuals with developmental disabilities and/or sever mental illness.
  • Provided individual therapy services to individuals with developmental disabilities or severe mental illnesses in their homes and communities.
  • Collected outcome data, prepared and submitted outcome data to the state for program evaluation.
  • Trained staff in the conduct of therapeutic interventions for patients across the age spectrums as well as across the developmental and mental health functioning spectrum.
  • Managed program operations and provided strategic leadership for therapy staff.
  • Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
  • Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
07/2008 to 07/2010 Clinical Graduate Assistant Idaho State University Psychology Clinic | City, STATE,
  • Worked as a clinical graduate student assistant to the university mental health clinic for 20 hours per week.
  • Conducted diagnostic assessments to determine clinical need, and made appropriate referrals to specialty clinic teams.
  • Conducted assessment for pre-employment fitness, disability services, cognitive/learning disabilities, neuropsychological concerns, relationship and family concerns, HIV/AIDS and the associated mental health and cognitive concerns, and assessment for nursing home participants to determine competency to make medical and life decisions.
  • Supervised the assessments conducted by junior graduate students across clinical concerns.
  • Provided individual, couple, family, and group therapies for mood, anxiety, and trauma disorders, substance misuse, HIV/AIDS and chronic illness adjustment, mindfulness, sexual dysfunction in both males and females, as well as dialectical behavioral techniques.
  • Performed cognitive and mental health assessments as well as conducted group therapy for females inmates at the local prison.
07/2008 to 07/2009 Graduate Student Extern State Hospital South | City, STATE,
  • Worked as a psychology student providing forensic psychology services to a state hospital population 20 hours per week.
  • Assessed patient for fitness to stand trial, cognitive decline and ability to care for oneself or be successful outside of the hospital setting.
  • Conducted brief cognitive and neuropsychological assessments.
  • Conducted group and individual therapy with inpatient psychiatric patients around symptoms management, discharge planning, and skills to self-manage crises once released.
  • Developed strong oral and written communication skills in working with people of different ages.
07/2007 to 07/2009 Graduate Student Extern Idaho Department Of Health & Welfare | City, STATE,
  • Worked as a supervised psychology student in a state run outpatient setting for 20 hours per week.
  • Assessed patients with severe mental illnesses.
  • Provided group and individual therapy for uninsured mentally ill patients, and court ordered participants for psychotic disorders, social skills development, anger, aggression, and disruptive behaviors, substance misuse, and general mental health concerns.
  • Developed and conducted treatment groups for interpersonal difficulties based on Interpersonal Therapy for Depression.
Education and Training
Expected in 08/2012 to to Ph.D. | Clinical Psychology Idaho State University, Pocatello, ID GPA:
Expected in 08/2010 to to Master of Science | Clinical Psych Idaho State University, Pocatello, ID GPA:
Expected in 05/2002 to to Bachelor of Arts | Psychology University of Wyoming, Laramie, WY GPA:
Expected in 05/1999 to to | Social Sciences Northern Wyoming Community College District - Sheridan College, Sheridan, WY GPA:

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Resume Overview

School Attended

  • Idaho State University
  • Idaho State University
  • University of Wyoming
  • Northern Wyoming Community College District - Sheridan College

Job Titles Held:

  • Acting Assistant Chief of Mental Health
  • Clinical Psychologist - MHRRTP
  • Clinical Research Psychologist
  • Clinical Program Director
  • Postdoctoral Research Fellow
  • Intern
  • Program Director
  • Clinical Graduate Assistant
  • Graduate Student Extern
  • Graduate Student Extern

Degrees

  • Ph.D.
  • Master of Science
  • Bachelor of Arts

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