Accounts Receivable Team Lead Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Cable, Internet, Phone, and Mobile sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

I have 12 years of experience in sales. Proven leader with excellent history of closing sales quickly and exceeding sales goals consistently. Dedicated to entrepreneurship and best-in-class customer service.

  • Team building
  • Team management
  • Communications
  • PeopleSoft expert
  • Daily 10's
  • Customer service
  • Supervision
  • Organization
  • Coaching's & Observations

Work History
Accounts Receivable Team Lead, 07/2008 to Current
Allegis GroupCatonsville, MD,

Demonstrate proficiency in identifying opportunities to generate sales by applying the Customer Interaction Process

Consistently deliver solutions by providing support and education on Spectrum products and services

Assist in placing orders and scheduling appointments, as necessary

Provide support to Supervisor and other team members related to Cash Management, customer escalations, sales experience, store appearance, and equipment reconciliation

Maintain strong knowledge of all products, pricing plans, promotions and service features for Spectrum, as well as our competitors

Mentor and provide guidance to Store Associates and Specialists

Monitor and reconcile Petty Cash and Change Drawers

Maintain store appearance and provide a consistently professional and welcoming atmosphere for customers

Provide additional coverage and support for multiple locations when supervisor is not present or unavailable

Provide feedback to supervisors on Store functions and employee performance as requested

Perform other duties as assigned by management

Helping Store Associate and Specialist functions and assist team with customer interactions as needed

Disability Adjuster, 02/2007 to 12/2007
G4sCampbellsville, KY,
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
  • Followed up with insured individuals regarding premium and deductibles payments.
  • Maintained suspicious claims database and prepared reports on basis for supervisors.
  • Directed and coordinated various investigations conducted by field investigation team.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Hearing Preps
  • Answering phone calls from Claimants, insurers, attorneys, and Workers Compensation Board
  • Putting up Money for Claimants that fit with their injury and amount of time they would be out of work.
  • Settling Claims with Section 32, Schedule loss of use, or with an Agreement of Money.
  • Accepting or Denying claims based on the investigation of how the injury occurred.
Armed Nuclear Security Officer, 04/2005 to 02/2007
Entergy CorporationCity, STATE,
  • Deterred attempts by unauthorized persons seeking to gain entry into protected or vital areas through outside or water access.
  • Conducted random vehicle searches to prevent import of weapons, contraband and prohibited items.
  • Controlled entry processing of all individuals into protected and vital areas by verifying identity and authorization to enter.
  • Managed lawful access control functions at Owner Controlled Access (OCA) entry points to prevent unlawful access to area with any weapons.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Prepared and monitored communication and security systems to supplement security essentials.
  • Supervised and monitored centralized alarm system and warning systems to detect any unlawful presence in high security zone.
  • Performed regular foot patrolling on entire protected area, vital area and gates to monitor nuclear facility security.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Prepared regular written logs and incident report at close of each shift for distribution to Supervisor.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Local Law Enforcement interface
  • Access control enforcement using explosive, metal and X-Ray detection equipment.
Secretary/Assistant, 06/1999 to 04/2005
Dutchess Urology AssociatesCity, STATE,
  • Responsibilities included answering phones, making appointments, making sure patients come back for returned appointments, filing charts and reports, phoning patients reminding them of there upcoming appointments. Rescheduling appointments.
  • Answered and directed calls using multi-line switchboard.
  • Making sure the day is ready for the Doctors coming in.
  • Acquire approvals from insurance companies for radiology exams, and medications.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
: , Expected in
F.D. Roosevelt - ,
No Degree: Basic, Expected in
Dutchess Community College - Poughkeepsie, NY
Associate of Arts: Fashion Design, Expected in 09/1990
Ulster BOCES - Port Ewen, NY

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Resume Overview

School Attended
  • F.D. Roosevelt
  • Dutchess Community College
  • Ulster BOCES
Job Titles Held:
  • Accounts Receivable Team Lead
  • Disability Adjuster
  • Armed Nuclear Security Officer
  • Secretary/Assistant
  • No Degree
  • Associate of Arts