Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of Cable, Internet, Phone, and Mobile sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.
I have 12 years of experience in sales. Proven leader with excellent history of closing sales quickly and exceeding sales goals consistently. Dedicated to entrepreneurship and best-in-class customer service.
MAJOR DUTIES AND RESPONSIBILITIES
Demonstrate proficiency in identifying opportunities to generate sales by applying the Customer Interaction Process
Consistently deliver solutions by providing support and education on Spectrum products and services
Assist in placing orders and scheduling appointments, as necessary
Provide support to Supervisor and other team members related to Cash Management, customer escalations, sales experience, store appearance, and equipment reconciliation
Maintain strong knowledge of all products, pricing plans, promotions and service features for Spectrum, as well as our competitors
Mentor and provide guidance to Store Associates and Specialists
Monitor and reconcile Petty Cash and Change Drawers
Maintain store appearance and provide a consistently professional and welcoming atmosphere for customers
Provide additional coverage and support for multiple locations when supervisor is not present or unavailable
Provide feedback to supervisors on Store functions and employee performance as requested
Perform other duties as assigned by management
Helping Store Associate and Specialist functions and assist team with customer interactions as needed
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