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accounts receivable supervisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Highly driven, results oriented with over 30+ years of Accounting experience in performing top level account receivable functions.

Skills
  • Accounts Receivable
  • Billing
  • Cash flow
  • Strong communication skills
  • Conflict resolution
  • Credit
  • Customer relations
  • Management
  • Finance
  • Team building
  • Medical billing
  • Meetings
  • Performance reviews
  • Policies
  • Problem-solving skills
  • Reconciling
  • Reporting
  • Research
Experience
Accounts Receivable Supervisor, 09/2016 - 08/2020
Apex Systems Norcross, GA,
  • Hired, trained and supervised a collection team of 4.
  • Performed supervisory duties including performance reviews, motivating team members and identifying areas for improvement.
  • Developed team members through one-on-one and team meetings, clarifying goals, providing feedback and accountability.
  • Improved customer relations and satisfaction by facilitating collaboration with client/sales and other teams to gather and analyze data necessary to create proper billing for customers.
  • Prepared write-offs for doubtful accounts.
  • Reduced DSO from 60+ days to 45 days reduced over 90 days by 25%.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
Accounts Receivable Manager, 03/2008 - 08/2017
Epic Games San Francisco, CA,
  • Hired, trained and supervised accounts receivable team of 9.
  • Performed supervisory duties, including performance reviews, motivating team members and identifying areas for improvement.
  • Managed day to day functions of medical billing, collections, cash applications, denial posting and internal and external audits.
  • Analyzed aging reports and payment trends, provided weekly cash projections and account status to senior management.
  • Managed AR month-end process and worked closely with GL team to ensure all ledgers were reconciled and closed by deadline.
  • Ensure the activities of billing operations are consistent with overall department protocol and compliant with Federal State and Payer regulations and guidelines.
  • Improved DSO from 60 days to 42 days.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Investigated denials and collaborated with internal team members and third-party representatives to identify solutions.
  • Added modifiers, coded narrative diagnosis and verified diagnoses.
  • Reviewed received payments for accuracy and applied to intended patient accounts.
  • Maintained knowledge of new or revised codes and industry regulations to complete accurate coding services, including local coverage determinations.
  • Participated in educational opportunities, including workshops, seminars and training classes to gain a stronger education in industry updates and federal regulations.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Maintained accurate and timely charge submissions utilizing electronic charge capture practices, including billing and account receivables (BAR) system and medical billing clearinghouse accounts.
Credit and Collection Manager, 12/1999 - 02/2008
On24, Inc. Atlanta, GA,
  • Managed all facets of Accounts Receivables and credit including credit application research and cash posting.
  • Responsible for approving credit for new customers, corresponding with a third-party collection agency and approving bad debt for write-offs.
  • Monitored on-going credit worthiness of established credit limits and actions to reduce risk for marginal accounts.
  • Implemented new credit policies and procedures resulting in significant improvement of cash flow.
  • Negotiated payment arrangements with severely delinquent customers.
  • Analyzed aging reports and payment trends, provided weekly cash projections and account status to Director of Finance.
  • Managed monthly, quarterly and yearly reporting for accounts receivables.
  • Created, developed and maintained relationships with both internal and external customers.
  • Developed strategies and goals to reduce exposure to write-offs.
  • Consistently exceeded quarterly metrics by reducing DSO.
  • Recognized for outstanding performance earning Manager of the Quarter.
  • Performed research and due diligence to resolve issues in timely manner.
Accounts Receivable Supervisor, 12/1995 - 12/1999
Apex Systems Northbrook, IL,
  • Hired, trained, and developed accounts receivable team of 8.
  • Performed supervisory duties, including reviewing work performance, motivating team members to work more effectively and identifying areas for improvement.
  • Developed team members through one-on-one and team meetings, clarifying goals, providing both positive and constructive feedback.
  • Responsible for day to day management of billing, cash applications, denial posting, collections and refund process.
  • Accomplished accounts receivable target goals by training, communicating job expectations and adhering to policies and procedures.
  • Created, developed and maintained relationships with internal and external customers.
  • Responsible for various month-end and quarter-end reports.
  • Prepared write-offs for doubtful accounts.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION, Expected in 2006
-
University of Phoenix - Ft. Lauderdale, FL
GPA:
Status -

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Accounts Receivable Supervisor
  • Accounts Receivable Manager
  • Credit and Collection Manager
  • Accounts Receivable Supervisor

Degrees

  • BACHELOR OF SCIENCE

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