Experienced collections specialist with strong organization and interpersonal skills. Results-oriented and solution-focused collections. Highly skilled in problem-solving and maintaining accuracy. An insatiable drive to achieve and exceed goals inspires others and is continually recognized month after month.
Recruited to define and implement the complete Credit and A/R function. Accountable for all aspects of the branch level Accounts Receivable, Credit, and Collection department.
Granted credit limits and set terms. Heavy reconciliation of strategic accounts. Implemented and released credit holds. Negotiated payments and pay schedules for delinquent accounts. Compiled daily financial reports and presented to senior management. Created reports such as potential charge backs and disputed short paid items for a sales staff of 22. Reviewed collection reports determining the status of collections and the amounts of outstanding balances. Annual credit limit revisions. Performed complex general accounting functions, including preparation of journal entries, account analysis, reconciliations, approved and submitted ACH payments to corporate for processing. Recruited, hired, and trained new employees. Mentored junior team members.
Led credit and accounts receivable department. Granted credit limits and terms. Developed and established credit and collection procedures based on industry best practices. Communicated with bank and trade references. Collaborated with attorney and collection agencies. Legal processes. Managed Days Sales Outstanding (DSO) and A/R reporting.
Processed daily accounts receivables. Cash receipts journal. General ledger. Daily and month-end close. Credit and collections. Generated reports such as sales analysis, cash forecasts, commissions and charge backs & inventory. Customer service. Reconciliation.
Accountable for all avenues of credit and collection functions, including, but not limited to, charge backs, daily A/R reconciliation, approved credit applications, and releasing credit holds.
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