To obtain a position with an industry leader where I can utilize my business degree, continue to develop my craft and skills and gain knowledge on all aspects of business.
Microsoft Office, AMS360, Outlook, Xactimate 27.5, Xactimate 28, Quickbooks
Active Property and Casualty Insurance License with the NJ Department of Insurance.
Property and casualty products
Complaint handling and resolution
Excellent communication skills
Servpro Paramus #9475June 2015 to CurrentAccounts Executive Saddle Brook, NJ
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Verified and logged in deadlines for responding to daily inquiries.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Managed incoming and outgoing calls for busy medical office.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Served as central point of contact for all outside vendors needing to gain access to the building.
Maintained an up-to-date department organizational chart.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Managed the day-to-day calendar for the company's senior director.
Properly routed agreements, contracts and invoices through the signature process.
Received and screened a high volume of internal and external communications, including email and mail.
Dispersed incoming mail to correct recipients throughout the office.
Insurance Center of North JerseyAugust 2013 to February 2014Licensed Property and Casualty Agent/Account Executive Saddle Brook, NJ
Manage over 300 dentist client accounts.
Quote and bind professional liability, office package, workers compensation, and EPLI policies on a daily basis.
Help create marketing tools directed towards current clients and prospects, i.e.
brochures, email blasts, etc.
Proviser FinancialDecember 2011 to August 2013Malpractice Specialist Paramus, NJ
Perform procedures to obtain the best liability insurance for our clients (all dentists).
Maintain all accounts for our clients.
Grow and nurture excellent relationships with all clients to ensure client satisfaction, guaranteeing they continually choose Proviser.
Processed applications, payments, corrections, endorsements and cancellations.
Retained 90% of policyholders during annual renewal period.
Presented and clearly explained insurance policy options to clients based on their needs and goals.
Researched coverage and premium options and supplied clients with the best coverage available.
Presented account proposals in a professional and timely manner.
Prepared necessary paperwork to process insurance sales and renewals.
Long Beach Acceptance CorpSeptember 2006 to May 2010Funding Analyst Paramus, NJ
Worked closely with the Credit Dept.
to ensure customer qualifications are in compliance with bank policies when determining the terms of the loan.
Confirmed customer information and reviewed contractual agreements prior to funding.
Developed business relationships within the Finance Departments of the dealerships.
Mahwah Bar and GrillJanuary 2001 to February 2009Waitress Mahwah, NJ
Organize and distribute workload efficiently.
Interact with a diverse customers.
Acclimate to a fast-paced environment.
Kerwin CommunicationsAugust 2005 to September 2006Account Executive/Co-op Coordinator West Caldwell, NJ
Coordinate the production of client ad campaigns Responsible for managing client campaign budget and expense accountsDaily interaction with clients, including researching and resolving "problems" Coordinate with in-house departments for the completion of various projects Responsible for the administration of all copy approvals.
This includes maintenance of tracking system and project files.
BD Becton, Dickinson and CompanyMay 2003 to August 2003Intern Franklin Lakes, NJ
Perform various processes for updating system information to roll out web-based system to the field sales staff to determine annual fee assessment details for Premier.
Run ad-hoc requests from Business Analysts in department.
Maintain databases for sales and fee reporting functions.
Ramapo College of New Jersey2004BS: Business Administration/MarketingMahwah, NJBusiness Administration/Marketing Relevant course work: Management Statistics Ethics in Business Organizational Theory and Behavior Principles - Managerial Accounting Management Statistic Principles of Information
Proficient in Outook, Microsoft Office, Xactimate 28, AMS360, ACT, Quickbooks
Excellent at multi-tasking
Thrives in a fast-pace environment
Demonstrates very strong customer relations and strict professionalism at all times