Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dynamic Human Resources Generalist with [Number] years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

  • Customer Service
  • Employee Relations
  • Benefits Administration
  • Recruiting and Staffing
  • Contract Management
  • Performance Management
  • Orientation/On-boarding
  • Needs Assessment and Training
  • Human Resources Information Systems
  • Employee Safety, Wellness and Health
  • Ms Office:
  • Advanced Word, Excel, PowerPoint, Access, Outlook
  • Benefits, Word
  • Benefits Administration, Needs Assessment
  • Business Management, Organizational
  • Contracts, Payroll
  • Contract administration, Performance reviews
  • Contract Management, Performance Management
  • Customer Service, Policies
  • Data entry, Quality
  • Database, Reconciling
  • Decision making, Record keeping
  • Email, Recruiting
  • Employee Relations, Recruitment
  • General Ledger, Research
  • HRIS, Safety
  • Human Resource, Sat
  • Human Resources, Staffing
  • HR
  • Information Systems
  • Insurance
  • Managing
  • Access
  • Microsoft Access
  • Excel
  • Mail
  • Money
  • Ms Office
  • Outlook
  • PowerPoint
  • MS Office expert
  • Analytical reasoning
  • Training And Mentoring
  • Report Generation
  • Diversity Programs
  • SharePoint Intranet Software
  • Benefits And Compensation
  • Budget Development
  • New Hire Orientation
  • Insurance Knowledge
  • Training Materials
  • Staff Orientation
Work History
01/2020 to 02/2021 Accounts Clerk - Contractor Quanex Building Products Corporation | Ankeny, IA,
  • Data entry.
  • Reconciling General Ledger entries.
  • Executing time-sensitive research of inquiries and transaction exceptions from various internal channels April 2018 – January 5th, 2020 Mail Presorter Pitney Bowes, Grand Prairie-USA.
  • Ensure mail is reviewed for proper date postage and good quality.
  • Prepare outgoing mail and conduct first quality check on completed runs.
  • Communicate errors and recognize bad bar codes found in mail to Operator.
01/2008 to 02/2018 HR Generalist Ola Energy Formerly ExxonMobil | City, STATE,
  • Ola Energy, Nairobi-Kenya.
  • HRIS administration – entered data for all new hires, terminated exits and made changes based on organization announcements, performance reviews, salary changes while ensuring 100% accuracy.
  • Talent Acquisition – Prepared job postings, coordinated interviews, sat in interviews, administered and scored tests and notified candidates of interview outcome.
  • On-boarding and staff orientation – Worked with line managers and coordinated comprehensive orientation program for all new staff achieving 100% success rate.
  • Contract administration - Drafted contracts, maintained oversight on contract periods and negotiated renewal or extension review through line managers.
  • Reference checks - conducted reference checks for all new hires and kept updated records.
  • Coordinated post-offer pre-employment physicals- psychological, or other pre-employment screenings.
  • Exit interviews - conducted exit interviews and summarized findings for decision making.
  • Maintained comprehensive HR records for over 600 employees.
  • Compiled reports from HRIS by assembling,.
  • Enrolled on Medical, Group Personal Accident and Group Life insurance plans, 401(K), timely payment of premiums through accurate record keeping and proper deductions through payroll.
  • Succession Planning - assisted by collating required data and making changes to succession plans as instructed.
  • Training and Development – Supported needs assessment, Training facilitation and interviewing of Training providers preparing, and analyzing data for management action.
  • Benefits Administration - Ensured all new hires were.
  • Student internship program – interviewed, liaised with line managers to review performance and processed their monthly stipend as needed.
  • HR Policies and Procedures - served as primary contact for employees inquiries.
  • Organization chart – Made changes as per organization announcements and ensured employee count tallied with number of employees in Payroll.
  • Attrition – Kept 100% accurate records and summarized findings for decision making.
  • First point of HR contact for employees; compliance, training, benefits, HRIS Results:.
  • Ensured 0% employee turnover within six months of hire by conducting effective orientation program design of company’s HRAcess System, migrating employee data into new system, and as super user trained other users to interact with system.
  • Prior to this system, I introduced Microsoft Access database that was used for managing employee data.
  • Reworked new-hire orientation program to include HR information.
  • Introduced recruitment email portal.
  • Reduced benefits costs by 8% annually through meticulous statement and payment schedule verification and ensuring that company did not pay for benefits for which employees were ineligible.
  • To which applicants can send unsolicited applications thereby saving company time and money spent on sourcing for qualified applicants through reliance on Employment Agencies.
  • Zero negative HR Audit comments by following policies and procedures.
04/2018 to 01/2020 Presorter Pitney Bowes | City, STATE,
  • Facilitated communication among team to reduce process lags and troubleshoot issues effectively.
  • Promoted workplace productivity by collaborating with team members.
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
  • Ensure mail is reviewed for proper date postage and good quality
  • Prepare outgoing mail and conduct first quality check on completed runs
  • Communicate errors and recognize bad bar codes found in mail to Operator
Expected in Bachelor of Business Management | Human Resources Management Moi University, Nairobi, Kenya, GPA:
Expected in Higher Diploma Associate Degree | Human Resources Management Institute F Human Resources Management, Nairobi Kenya, GPA:
Expected in 01/2021 | Professional in Human Resources (PHR) HR Certification Institute (HRCI), USA, GPA:
Society for Human Resources Management (SHRM)
  • Professional in Human Resources (PHR)

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Resume Overview

School Attended

  • Moi University
  • Institute F Human Resources Management
  • HR Certification Institute (HRCI)

Job Titles Held:

  • Accounts Clerk - Contractor
  • HR Generalist
  • Presorter


  • Bachelor of Business Management
  • Higher Diploma Associate Degree

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