Accountability Partner Business Coach resume example

As a self-employed entrepreneur, my duties were diverse but included sales management, marketing strategy development, and implementation, social media management, public relations, advertising oversight, and client relations.

• Advised C-Suite Executives on new methods to improve business results, understand team strengths, and overcome barriers to growth.
• Coached over 500 clients (group and one-on-one coaching) through effective coping mechanisms when dealing with traumatic life issues, anxiety, lack of motivation, and stress.
• Developed handbooks to help teams navigate company culture and established channels of communication between employees and management.
• Guided clients through various mindset training techniques consisting of meditation, journaling, goal setting, affirmations, incantations, and weekly exercises customized to client’s needs.
• Provided one-on-one coaching to help 95 business owners increase their confidence and accountability.
• Spoke on over 50 stages (virtual and in-person) about Transforming Fear into Action.

As a civil servant, I was responsible for providing comprehensive, coordinated and responsive services that supported the readiness of Soldiers, civilian employees, and their families.

• Managed a budget of $7 million and a team of 22 employees within a service-based organization, ensuring efficient workflow and consistent quality of work, while maintaining strong client relations and effective communication.
• Prepared presentations for the board of directors that analyzed performance metrics and identified areas where operational improvements could be made to increase profits and morale.
• Successfully used coaching skills to resolve inter-office conflicts, increase morale, and improve relations within other departments.
• Cultivated business relationships with industry leaders to identify new opportunities for growth.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained new hires to perform cross-training exercises with experienced workers.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.
• Led daily, weekly and monthly coaching, counseling and feedback sessions.
• Trained staff during demonstrations, meetings, conferences and workshops.