Accountability Partner Business Coach resume example

As a self-employed entrepreneur, my duties were diverse but included sales management, marketing strategy development, and implementation, social media management, public relations, advertising oversight, and client relations.

• Advised C-Suite Executives on new methods to improve business results, understand team strengths, and overcome barriers to growth.
• Coached over 500 clients (group and one-on-one coaching) through effective coping mechanisms when dealing with traumatic life issues, anxiety, lack of motivation, and stress.
• Developed handbooks to help teams navigate company culture and established channels of communication between employees and management.
• Guided clients through various mindset training techniques consisting of meditation, journaling, goal setting, affirmations, incantations, and weekly exercises customized to client's needs.
• Provided one-on-one coaching to help 95 business owners increase their confidence and accountability.
• Spoke on over 50 stages (virtual and in-person) about Transforming Fear into Action.
• Identified trends and opportunities for broader learning and development solutions.
• Fostered culture of learning by designing Leader-Led Development initiatives.
• Consulted with individuals, leaders and HR on creating learning and development plans to close performance gaps.
• Assisted in setting and measuring KPIs for manager and leadership development programs.
• Conducted multiple leadership style assessments to increase communication within teams.
• Facilitated Master Mind groups to help develop individuals and businesses reach the next level.

As a civil servant with the federal government, I oversaw the largest social service agency the Army offered to Soldiers and their families.

• Managed a budget of $7 million and a team of 22 employees within a service-based company, ensuring efficient workflow and consistent quality of work, while maintaining strong client relations and effective communication.
• Prepared presentations for the board of directors that analyzed performance metrics and identified areas where operational improvements could be made to increase profits and morale.
• Successfully used coaching skills to resolve inter-office conflicts, increase morale, and improve relations within other departments.
• Cultivated business relationships with industry leaders to identify new opportunities for growth.
• Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training.
• Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
• Collaborated with team members to identify and accomplish agency objectives.
• Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
• Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
• Produced and updated organizational records and reports, including organizing budgets and documentation.
• Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.
• Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
• Presented talks at community groups to promote organizational mission and programs.
• Consulted with local government representatives to understand community needs and strategize response plans.
• Translated governing board directives into actionable front-line service policies to meet participant needs.

• Held full professional and technical responsibility for program management including program planning, budget projection and execution, marketing, and accountability for overall program effectiveness and quality of services provided
• Provided specialized knowledge and guidance to installation commands in implementation, management, and evaluation of the Family Advocacy and other Army Community Service programs by serving as the focal point for family policies and practices
• Established outside social agency communication and exercised in-depth knowledge of all program areas to facilitate effective and responsive service delivery
• Measured program performance objectives, customer satisfaction, and personnel utilization cost and limitations
• Coordinated delivery of extensive internal and community training programs as they related to organizational objectives
• Developed and monitored life skills planning curriculum.